Sales Branch Manager
Resume:
REX PENASO CUBERO
P-* Panag, New Bataan, Davao de Oro, 8804 Philippines
***********@*****.***
PROFESSIONAL SUMMARY
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service role where I can utilize my education and experience to add immediate value to an organization.
EMPLOYMENT HISTORY
Cluster Supervisor, Nelshene Group of Companies. Tagum City, Davao Del Norte
Jun. 2015 – Mar. 2020
Oversee regional and local sales managers and their staffs.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Review operational records and reports to project sales and determine profitability.
Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
Monitor customer preferences to determine focus of sales efforts.
Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
Assess marketing potential of new and existing store locations, considering statistics and expenditures.
Represent company at trade association meetings to promote products.
Branch Manager, Nelshene Marketing. Tagum City, Davao Del Norte
Sep. 2013 – Jun. 2015
Plan, develop, or implement warehouse safety and security programs and activities.
Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
Track and trace goods while they are en route to their destinations, expediting orders when necessary.
Branch Manager, Nelshene Marketing. Mati City, Davao Oriental
Jun. 2010 – Aug. 2013
Resolve customer complaints regarding sales and service.
Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
Monitor customer preferences to determine focus of sales efforts.
Prepare budgets and approve budget expenditures.
Interview, select, and train warehouse and supervisory personnel.
Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
Arrange for storage facilities when required.
Sales Associate, Infinicom Computer. Tagum City, Davao del Norte
Apr. 2009 – Feb. 2010
Resolve customer complaints regarding sales and service.
Assist customers by providing information and resolving their complaints.
Answer customers' questions, and provide information on procedures or policies.
SPES Enumerator, Provincial Government of Compostela Valley. Nabunturan, Davao de Oro
Apr. 2007 – Mar. 2009
Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
EDUCATION
St. Thomas More School of Law and Business, Tagum City, Davao del Norte
Bachelor of Science, Public Administration
New Bataan Technological College, New Bataan, Davao de Oro
GED, Computer Hardware Servicing, Apr. 2009
New Era Technological College, Compostela, Davao de Oro
GED, Basic Computer Operations, May. 2007
SKILLS
Communication Skills - Experienced
Task Prioritization - Experienced
Decision Making - Experienced
Costumer Service - Experienced
MS Office - Experienced
Problem Solving - Experienced
Computer Skills - Experienced
Leadership Skills - Experienced
Sincerely,
Rex P. Cubero
Applicant
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