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Customer Service Manager

Brampton, ON, Canada
August 02, 2020

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Manpreet kaur

** ******* **** *****, ********, L*R 2X7 (CA)



Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.


Office administrator, Navi Towing (FULL TIME)

March 2019 – Present

Preparing and sending invoices

Maintaining client databases

Answering phone calls and dealing with issues

Generating and distributing memos

Updating spreadsheets

Scheduling meetings and appointments

Updating payments info

Keeping records of entries and mails

Reference: Harpreet singh (Manager)

Contact info: +1-437-***-****

Call center agent, Fundraising Direct. (FULL TIME-2 MONTHS CONTRACT)

May 2020 – June 2020

Processing Donation online

Excellent communication skills

Leadership skills

Customer service

Raising awareness

Signing Up Monthly Donors

Upgrading Donation amounts

Reference: Nathan (Campaign Manager)

Contact info:

Fundraiser, Elite Direct Network. Brampton, ON (PART TIME)

Mar. 2019 – April 2020

Attend community events, meetings, or conferences to promote organizational goals or solicit donations or sponsorships.

Create or update donor databases.

Signing Up Monthly Donors

Recruit sponsors, participants, or volunteers for fundraising events.

Explain the tax advantages of contributions to potential donors.

Identify and build relationships with potential donors.

Reference: Dmitry (Director)

Contact info: +1-613-***-****

Cashier, Army Command shopping Mall, Haryana (FULL TIME)

January 2018 – December 2018

Cash handling, credit transaction with customer

Product scanning and packaging

Scan goods and collect payment

Ensuring price correcting

Issue change, receipts refunds or tickets

Resolving customer complaints, provide relevant information

Reference: Captain Rubi Malhotra(Commanding officer)

Contact info: +91-959-***-****


Sheridan College, Brampton, ON

High School Diploma, Chemical laboratory technician, Present

Army public school, Panchkula, Haryana, India

High school, Jun. 2018


Leadership Qualities

Excellent speaking skills

Customer service

Fun loving

Creative nature

Ability to work from home

Microsoft knowledge

Contact this candidate