Customer Service Manager
Resume:
Manpreet kaur
** ******* **** *****, ********, L*R 2X7 (CA)
*****************@*****.***
PROFESSIONAL SUMMARY
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
EMPLOYMENT HISTORY
Office administrator, Navi Towing (FULL TIME)
March 2019 – Present
Preparing and sending invoices
Maintaining client databases
Answering phone calls and dealing with issues
Generating and distributing memos
Updating spreadsheets
Scheduling meetings and appointments
Updating payments info
Keeping records of entries and mails
Reference: Harpreet singh (Manager)
Contact info: +1-437-***-****
Call center agent, Fundraising Direct. (FULL TIME-2 MONTHS CONTRACT)
May 2020 – June 2020
Processing Donation online
Excellent communication skills
Leadership skills
Customer service
Raising awareness
Signing Up Monthly Donors
Upgrading Donation amounts
Reference: Nathan (Campaign Manager)
Contact info: ******@*****************.**
Fundraiser, Elite Direct Network. Brampton, ON (PART TIME)
Mar. 2019 – April 2020
Attend community events, meetings, or conferences to promote organizational goals or solicit donations or sponsorships.
Create or update donor databases.
Signing Up Monthly Donors
Recruit sponsors, participants, or volunteers for fundraising events.
Explain the tax advantages of contributions to potential donors.
Identify and build relationships with potential donors.
Reference: Dmitry (Director)
Contact info: +1-613-***-****
Cashier, Army Command shopping Mall, Haryana (FULL TIME)
January 2018 – December 2018
Cash handling, credit transaction with customer
Product scanning and packaging
Scan goods and collect payment
Ensuring price correcting
Issue change, receipts refunds or tickets
Resolving customer complaints, provide relevant information
Reference: Captain Rubi Malhotra(Commanding officer)
Contact info: +91-959-***-****
EDUCATION
Sheridan College, Brampton, ON
High School Diploma, Chemical laboratory technician, Present
Army public school, Panchkula, Haryana, India
High school, Jun. 2018
SKILLS
Leadership Qualities
Excellent speaking skills
Customer service
Fun loving
Creative nature
Ability to work from home
Microsoft knowledge
Contact this candidate