QA Analyst

Lavanya Kalakonda

*** ****** *****, ******* ******* PA 19425

Mobile: 908-***-****

Email: ************@*****.***

Objective: To Obtain a QA Analyst position in a company where I can use my technical skills and

leadership skills to contribute to company’s growth and my career growth.

Summary:

·Ten plus years of professional experience in manual testing.

·Experience in testing Desktop, Web and Mobile applications on different environments.

·Excellent knowledge of Software Development Life Cycle (SDLC).

·Experience in using Test Director/Quality Center/TFS/TestRail for writing and executing test cases and for managing and reporting defects.

·Good Knowledge in writing SQL Queries.

·Experience testing API endpoints.

·Experience working in Agile/Scrum methodology and experience as Scrum Master.

·Experience being a lead for multiple projects at a time.

·Experience testing apps on iTouch, iPhone, iPad, Android phones and Android tablets.

·Very good interpersonal and communication skills and proven teamwork.

Visa Status: US Citizen

Education:

·MS in Computer Science, Osmania University, India (1997-2000).

·BS in Computer Science, Osmania University, India (1994-1997).

Certifications:

·Certified Scrum Master

Technical Skills:

·Testing Tools: HPQC/ALM, TFS, TestRail, Jira, Rally, QTP, Selenium, FogBugz, BugZilla

·Database: Oracle, SQL Server, MS Access.

·Languages: C#, C, C++, Java, VB, VB. Net.

·Web Technologies: SharePoint, Java Script, VB script, GitHub, Jenkins, Postman

·Browsers: IE, Chrome, Fire fox, Safari.

·Operating Systems: Windows95/98/2000, Windows 7, Win XP, UNIX,Linux, iOS, Android

Professional Experience

QA Lead : Amazon /Ring, Malvern, PA (March 17- Nov 19)

·Lead a team of 6 Manual QAs spread across different sprint teams.

·Worked with Product Managers to review the product specs.

·Helped write Test Strategy,Test plans for each release

·Reported the QA progress and defects per each release.

·Performed hands on manual testing along with other QA members.

·Provided production support as needed.

·Participated and provided QA feedback in bug triage meetings.

·Involved all QAs to find team dependencies.

·Worked closely with Developers testing the features and resolving the bugs.

·Worked closely with Automation team in identifying what tests to be automated.

·Interviewed candidates for the QA positions.

Worked on the Ring Alarm Home security application on Web, Mobile apps and Support Portal for the Home security application. Worked on this project from the beginning stages of application.Worked on multiple features of the product with hands on testing of the apps, Ring hardware.

Environment: Java, Linux, iOS, Android, TestRail and Jira.

QA Lead : Zonoff, Malvern, PA ( Jan 16 - Feb 17)

·Worked on testing the REST services/end points using Postman.

·Performed manual testing along with other QA members.

·Acted as Scrum Master for the team and helped with planning, daily stand ups and other agile ceremonies. Attended Scrum of scrums to provide status of the team.

·Provided QA status report to Directors, Program Managers.

·Worked closely with Project Directors, Program Managers, Product Managers.

·Lead the QAs (6-8) in multiple teams involved in testing the Projects.

·Prepared the Test strategy and Test plans /Assignments for QAs for each release.

·Involved in internal defect triage and client defect triages .

·Lead the Beta releases / production release testing for the applications.

·Worked closely with Tech ops to resolve client issues.

·Prepared the defects list reports and Test plan reports for each release.

·Coordinated Hot fixes testing as needed.

·Managed QA space and documented the QA processes and QA info in Confluence pages

·Worked closely with Automation team in identifying what tests to be automated .

·Performed one on ones with QAs on as need basis.

QA Analyst: Zonoff, Malvern PA (March 14 - Jan 16)

·Involved in writing test cases for testing the app on iOS/Android/Web.

·Defects logged and tracked using Jira

·Followed agile methodology in this project.

·Involved in Black box testing, Regression Testing, Upgrade testing, Hot fixes

·Started leading the QA efforts for Support Portal and Installer Portal Projects.

Worked on Home Automation App called Staples Connect which involved both software and hardware testing.

Also worked on DIY home automation application, Support Portal for ADT.

Worked on Installer portal application for Home security app which helps the installers with the process of home installation of the security application.

Environment: Java, Linux, iOS, Android, TestRail and Jira

QA Analyst : Infosys, Bridgewater, NJ (Mar 12- Apr 13)

Client: Comcast

·Wrote Test cases in HPQC, executed test cases and logged defects in HPQC.

·Executed the server test cases for testing the server interactions and entered defects in Rally.

·Tracked and managed the defects in both HPQC and Rally.

·Tested all the major functionality on iOS and Android devices.

·Followed agile methodology in this project in remote team.

·Provided post production testing support for monthly server updates.

Xfinity Mobile App: Xfinity users can view their emails, text messages and the voice mails and the call logs in the Xfinity mobile app. App also has soft phone feature.(VOIP phone). This app is available for the iOS and Android devices. This app has been tested on iTouch, iPhone, iPad and Android phones.

Environment: Java, UNIX, iOS, Android, HPQC and Rally.

QA Analyst : United BioSource Corporation (Now known as Bracket): Wayne PA (June 11- Nov 11)

·Worked on testing the Rater station desktop application for different clinical studies and in different languages.

·Tested the User Management website.

·Involved in creating test cases and executing test cases for multiple projects.

·Logged and tracked the issues in FogBugz.

Environment: .Net, FogBugz

Stay at Home Mom Nov 09 – May 11

I chose to take this time off when I had baby.

Test Engineer: Eclipsys Corporation (Now known as All Scripts): Malvern, PA (Jun 06 to Oct 09)

·Worked on multiple projects concurrently. These projects are interrelated and Also integrate with each other.

·Involved in preparing functional test plan.

·Involved in estimating the time for all the modules.

·Written test cases in Test Director/Quality Center by analyzing functional requirements.

·Prepared the traceability matrix.

·Performed regression testing, integration testing and System testing on the products.

·Used VSTS to enter and track all the defects in the application.

·Worked on the hotfixes and enhancement requests for all the products.

·Performed upgrade testing for the products.

·Worked as mentor/lead for the offshore team for most of the modules.

Worked on Patient Portal application for patient use, Health messaging application for providers, Clinician portal for providers to view and manage patient data and Pocket Portal which is mobile version of Clinician portal.

Environment: .Net, C#, SharePoint, SQL Server, Ajax, Windows XP, Quality Center and VST

References: Available on request

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