Douglas Ramos
addzth@r.postjobfree.com
Germantown, MD 20874
Past Work Experience
DealerOn Inc, Derwood, MD
Sales Team Administrator Dec 2019 – April 2020
Promoted as a Salesforce Administrator for Sales Team
Sales Administrator Role within Salesforce
Contract Review for Sales Team
Processed Enrollments for Websites with various OEM partners
Processed Leads and distributed within the Sales Team
Provided Support for all Salesforce needs
Let go due to downsizing from the COVID-19 pandemic
Data Analyst September 2018 – November 2019
Promoted as a primary data handler for Salesforce billing objects
Primary point-of-contact for Corrections and Audits within Salesforce
Tracked Business Data from Sales Team and provided reports
Responded to Emails in a timely fashion regarding questions or requests
Assisted Sales Administrator with Contract Review and Enrollments
Business Solutions Team Analyst September 2017 – September 2018
Promoted as a Salesforce Specialist
Made various corrections within Administrative Role in Salesforce
Built Processes within Process Builder
Supported various departments with adjustments and improvements in workflow
Built Reports based on criteria for various needs and departments
Trained on various Trailhead modules for Salesforce
Project Specialist March 2015 – September 2017
Promoted to Specialist within 4 months on employment
Processed Completed Contracts to Implementations Team
Built workflows with corresponding information based on each dealer/contract
In charge of creating templatized websites for each dealer/contract
Provided direct support from Sales Team to Implementations team
Project Assistant November 2015 – March 2015
Built Workflows for our Implementations Department
Provided immediate assistance to the Project Coordinators
Home Depot, Gaithersburg, MD
Lot Attendant March 2013 – October 2013
Puller October 2013 – February 2014
Cashier, Burger King, Germantown, MD
July 2011 – July 2012
Education
High School Graduate, Northwest High School, Germantown, MD, June 2012
Montgomery College, Rockville, MD 2013-2014
Related Experience
Tech. Assistant, Worship Service, Casa Del Alfarero
May 2006 – March 2013
Overlooked Sound Control for Sunday Services; Monitored all systems for optimal use throughout the service
Worked with Sound Equipment and Instruments
Assisted Sound Team with broken equipment
Controlled Lighting Systems
Controlled Lyric Visuals for Projectors
Personal Traits
Detail-Oriented, and Hardworking
Personal Love for Technology and Economics
Responsive, Astute, and Motivated
References:
June McMahon
DealerOn
Sales Team Administrator
Kenny Welker
DealerOn
Business Operations Manager
Paul Cassell
DealerOn
Data Analyst