Quality Management

Dr. A. K. SRIVASTAVA

Mobile: +91-921******* ~ E-Mail: **************@*****.***

TOP MANAGEMENT PROFESSIONAL: Directorate- Education

Educational Visionary with strong track record of 38 + years performance in turnaround & high paced Education Sector.

PROFESSIONAL DEVELOPMENT

To look after academic planning, academic program review, and curriculum development

To secure a financial base sufficient to allow the delivery of the Institute’s mission, aims and objectives.

To provide leadership in creating and maintaining academic standards and policies

To convene meetings of any of the authorities, bodies or committees, as and when it is necessary to do so.

Certified Lead Assessor Professional; Adept in utilizing keen analysis, insights & team approach to drive organisational improvements & implementation of best practices.

Demonstrated prowess in heading diversifications, thus increasing business progressively by undertaking organisational restructuring, maximising business profits and generating significant cost savings.

Remain on the cutting-edge, driving new business through key accounts & establishing strategic partnerships & relationships to increase revenue.

Superior interpersonal skills, capable of resolving multiple & complex (Marketing, human resources, process, finance, operational) issues & motivating staff to peak performance.

Known for overcoming complex business challenges and make high-stakes decisions using experience-backed judgment, strong work ethic and irreproachable integrity.

Merit of presenting 20 plus white papers in National & International Conferences and published 16 plus papers in Journals of national repute

Adept in developing curriculum to accommodate different learning styles by initiating the concept of instructional design, classroom management and Independent Educational Program (IEP)

To oversee and monitor the administration of the academic programs and general administration of the campus to ensure efficiency and good order of the institute.

To formulate and communicate a clear academic and practical vision within a teaching and research setting. Willingness to take on the challenges of laying the academic, practical and research foundations of the institute.

To develop excellent entrepreneurial skills for the students

Commitment to the delivery of quality educational support services with effective organizational and management skills

Leads the development, implementation and monitoring of academic and practical support programs and services to ensure student success internally and in industry.

Key Skills Entail:

- Strategy, Execution & Leadership -

- Admissions

- General Administration

- Relationship Management

- Curriculum Management

- Student Management, Training & Development

- Policy Development and Analysis

- Budget Management and Planning

- Design and Development of course curriculums -

- Quality Systems, NACC Certification, IQAC and Performance Management

- Operational Process Improvements and Workflow Optimization

- Faculty Training Program Development and Delivery

- Placements

EDUCATION BUSINESS SKILLS

To strengthen the continuous quality improvement, create new courses, lead innovation in curricular delivery maintain and improve accreditation bench marks through personal achievements, excellence, values and team building.

Oversees the recruitment process in order to hire qualified professors, lecturers, instructors, staff and other personnel within the division of academic affairs.

Leads the development, implementation and monitoring of academic and practical support programmes and services to ensure student success internally and in industry.

Pioneering quantitative initiatives to fame strategies utilizing impact forecasts, demographics, analytics, segmentation, business development, cost, etc.

Formulating key components of new marketing function, directing strategies around performance management & key analytics.

Providing leadership to teaching and administrative staff & supervising the guidance & discipline of students.

Recruiting, hiring & motivating teams & developing expansion & revenue plans projected to turn around company results & create momentum.

Growing business by developing relationships, coaching teams to achieve revenue increases & implementing operations improvements.

Producing smoothly running business channels through coordination with operations; creating efficiencies in processing through emphasis on quality & follow up.

Ensuring that staff appraisals are carried out annually & providing necessary reports to the Ministry of HRD/ AICTE and community groups.

Fostering relationships between the college and the community.

OCCUPATIONAL CONTOUR

Since August ‘17 Tecnia Institute of Advanced Studies (TIAS), Delhi affiliated to GGSIP University, Delhi as Chief Executive (A&D)

Driving process improvement initiatives

Oversees academic planning, academic program review, and academic development in UG and PG programs

Provide leadership in creating and maintaining academic standards, policies and procedure.

Academic Administration: provides leadership in all Academic matters; initiates, participates in and supervises academic planning; oversees academic program reviews and curriculum development; maintains educational standards, preparation of reports, correspondence, coordination of academic and academic extension for compliance of programs with IQAC, supervision of academic and academically-related program, projects and academic campus development

Personnel administration and development: supervision of personnel reporting to this position; evaluate and approve as delegated their recommendations for new/reallocated faculty/ process, professional and support staff in academic and academically-related programs; oversight of faculty and professional staff development.

Fiscal administration: supervises the budget preparation of the academic and academic-related programs events, allocates and reallocates funds and resources as appropriate to/from academic and academic-related cost centres

General administration in campus

Developing and implementing system and procedures as per NACC accreditation, IQAC and GGSIP university requirements.

Academic improvements and academic audit system

Overall administration of the campus.

Ex officio all committee

Students Training and Placements

Developing and implementing strategy for brand image and rating standards

Responsible for construction of knowledge for students beyond class room education

TECNIA .TV web based educational programs for students and society

Oct. 16 - August ‘17 Maharishi Institute of Management, Greater Noida NCR as Consultant Director

Role:

Developing campus from scratch for Management education at new site for Management Education for BBA, B.Com and PGDM including Admission.

Developing resources for faculty including orientation programs, pedagogical guidelines, lesson planning, instructional delivery and assessments from academic session 2017-18.

General Administration, Educational linkages, Brand development, Rankings, Mandatory compliances etc.

Fund Management

June 16 – August ‘17 Select International Services, Delhi - NCR as Chief Executive Officer

Role:

Select International Services has been transforming businesses with world-class process improvement, growth and services to cater the demand of different sectors & business as a solution provider as a whole and quickly carved its niche as a provider of high quality, cost effective solutions to its customers. The organization offer total business solution to customers in business communities and provides effective solutions to keep customers ahead of competitions in the field of Process Engineering Total Quality Management, Systematic Production Planning, Formulation of Marketing Strategy and Market Research, Techno-commercial studies, Human Resources Development, IT solution, Business Reprocessing, Corporate Training, Management Services, Total Production Maintenance and Machine Maintenance Audit and Education Services. . Role is to create new world-changers of tomorrow.

Mar’14– June 16 Asian Education Group, NOIDA as Director General

Role:

Developing standardized curriculum & resources for faculty including orientation programs, pedagogical guidelines, lesson planning, instructional delivery and assessments

Responsible for managing the budget of Rs. 2 Crore for administrative, academic, financial, corporate linkages for student placements

Monitoring and driving educational quality standards/improvements in the institute

Designing & presenting high ROI business case for new strategies after identifying operational gaps for institute’s development

Monitoring more than 150 employees & 2500 students and driving educational quality standards/improvements in the institute

Administration, International Linkages, Group Development in education sector, Brand Management of Educational Group

Apr’10 – Mar’14 Institute of Management Studies, NOIDA as Executive Director

Role:

Organized Conferences, Seminars, Workshops

Responsible for managing the budget of Rs. 1 Crore for administrative, academic, financial, corporate linkages for student placements, FDP’s, MDP and all related activities for the development of the institute & students

Monitoring more than 150 employees & 3000 students and driving educational quality standards/improvements in the institute

Managing college courses/programs to achieve student achievement rates as mentioned in 5-year strategic plan

Formulating and designing field exposure and live /desk projects for the students

Developing standardized curriculum & resources for faculty including orientation programs, pedagogical guidelines, lesson planning, instructional delivery and assessments

Designing & presenting high ROI business case for new strategies after identifying operational gaps for institute’s development

Mar’07-Apr’10 Tecnia Institute of Advanced Studies (TIAS), Delhi affiliated to GGSIP university as Director

Role:

Managed a budget for carrying out administrative activities, thereby driving process improvement initiatives

Supervised more than employees and students

Carrying out activities for setting-up a yardstick for faculty delivery and assessments as per industry standards

Standardized curriculum & instruction methods

Identified students’ academic needs to design & implement Mentor – Mentee Program for meeting the students’ learning needs

Highlights:

Efficiently recorded:

oIncrease in output regarding existing faculties/ resources within 6 months

o Successful job placements for graduate and post graduate students

o Improvement in student’s overall performance by streamlining academic process for implementing policies, reducing inefficiencies and ensuring optimum performance in academic activities

Oct’03-Mar’07 SportKing Institute of Fashion Technology (SIFT), Ludhiana as Director

Role:

Carried out marketing & brand building activities for newly setup institute

Developed and maintained healthy industrial relations for internships & placements of students

Designed and presented Strategic Planning & Growth Roadmap regarding the institute to the promoters

Identified, selected & recruited faculty & other staff members for new institute and set performance benchmarks

Created and drafted:

oFaculty Manual in alignment with institute’s academic growth vision

oCurriculums for various courses at college

Structured & arranged industry visits, desk projects and internships for the students

Highlight:

Successfully attained 100% successful job placements for the students at the end of the course

Jul’96-Sept’03 Northern India Textile Research Association (NITRA), Ghaziabad as Deputy Director, Head - Operations Research & HR Division

Role:

Monitored over 40 consultancies on ISO 9000:2000 QMS in the Textile & Garment industry

Supervised more than 50 consultancies and over 100 Management Training Programs in the areas of Quality Management System, TQM, HRM, Manpower Planning, Total Cost Management Market Research, Feasibility Reports and Social Accountability 8000

Highlights:

Efficiently achieved Government /Industrial Grants for 9 large technical projects

Successfully generated revenues pools for the division of by initiating new business development activities and maintaining strong industry liaison, thereby exceeded department budgeted targets

Instrumental in presenting and publishing 14 white papers in National & International Conferences

Successfully authored more than 16 books in the areas of Textiles, OR, QMS and Management

oManagement Development, Total Quality Culture, Application of Statistical Techniques in Textile Industry, etc.

oStrengthening Supply Chains through Measurement of Vendor’s Satisfaction, ISO 9001:2000 Quality Management System, Operations Management, Customer Satisfaction, Development of Shop Floor Workforce in the Industry, etc.

oOperations Research as an Effective Tool for Decision Making in Textile & Garment Industry

PREVIOUS EXPERIENCE

Academic Exposure

Jan’03-Jan’07 Institute of Management Technology (IMT), Ghaziabad as Visiting Professor

Taught MBA students subjects like Project Management, Technology Management, Statistical Process Control & Production Management

Jul’01-Aug’02 BLS Institute of Management, Ghaziabad as Visiting Professor Delivered lectures to MBA students - Quantitative Techniques and Operations Research Sept’98- May’00 Graduate School of Business & Administration (GSBA), Noida as Visiting Professor

Took lectures for MBA courses in Statistical Process Control & Total Quality Management

Jul’96- May’97 Advance Institute of Management, Ghaziabad as Visiting Professor

Taught MBA students courses like Quantitative Techniques and Operations Research

Jul’79- May’81 Technological Institute of Textiles (TIT), Bhiwani as Lecturer

Delivered lectures for Master Level Courses in Textile Testing and Production Management

Industrial Exposure

1992-1996 JCT Ltd., Phagwara as Deputy General Manager (Technical)

1991-1992 Northern India Textile Research Association (NITRA), Ghaziabad as Assistant Director

1987-1991 Rama Fibers Ltd., Bhiwani as Manager- Product Development & Technical Services 1985-1987 Hero Fibres Ltd., Malerkotla as Manager- Spinning

1981-1985 JCT Ltd., Phagwara as Deputy Manager- R&D

1979-1981 Technological Institute of Textiles & Sciences, Bhiwani as Senior Research Officer

1977-1979 Graviera Suitings, Bhiwani as Deputy Spinning Master/Shift Officer

CERTIFICATIONS

Quality Systems & NACC (National Assessment and Accreditation Council) Certification

Certified Lead Assessor from Nigel Bauer & Associates, UK

Certified Internal Auditor

Post Graduate Diploma in Production Management

EDUCATION

2001 Ph.D in Management (Financial Applications) from Mohanlal Sukhadia University, Udaipur

1991 MBA (Finance & Marketing) from Technological Institute of Textiles & Sciences (TIT&S), Bhiwani, MD University

1981 M.Tech. (Textile Technology) from Technological Institute of Textiles (TIT), Bhiwani, MD University

1977 B.Tech. (Textile Technology) from Technological Institute of Textiles (TIT), Bhiwani, KU University

1973 B.Sc. (Physical Sciences) from Birla Institute of Technology and Science (BITS), Pilani, Deemed University

IT Skills: MS-Office (Word, PowerPoint & Excel) and Internet Applications

MEMBERSHIPS

NSS

Skill Path U.S.A

TITOBA Membership

EC Member Noida Management

Member Alumni Club BITS, Pilani

Member All India Management Association

Life Member of All India Textile Association

Member Ludhiana Management Association

Member Alumni Club Udaipur University, Udaipur

Social Secretary T.I.T. College, Bhiwani in 1976

PROJECTS UNDERTAKEN

Scope of Utilization of Polypropylene and Indian Wool and to Study Their Comparative Performance in Blanket Form

Effect of Techno-Commercial Factors on Yarn Sales Realization

Influence of Total Cost Management on Profits of Textile Spinning Industry

Developing Training Manuals for Improving Operational Performance in Industry

EXTRAMURAL ENGAGEMENTS

Successfully organized National and International Conferences since 1991 during different assignment in professional experience

Actively involved as an Editorial Advisor for Publications

Experience of working with International bodies & International. Exposure to best practices in the field of higher education.

a.Skill Path, USA

b.IECEN, Milano

c.Certified Lead Assessor from Nigel Bauer & Associates, UK

d.IOBQ, London

e.Media Design School, Auckland, New Zealand

f.International Film and Television Research Centre, Noida

g.International Chamber of Media and Entertainment

h.University of Huddersfield U.K,

i.University of Ulster, U.K,LDT

j.Nagold Germany,

k.University of Malta,

l.Management Development Institute Singapore

PERSONAL DETAILS

Address: E-106, Nirala Eden Park, Ahinsa Khand –1I, Indirapurm, Ghaziabad – 201010, Uttar Pradesh

Languages Known: English & Hindi

Location Preference: North India

Date of Birthday: 16th Feb. 1954

(Refer annexure for other details)

ANNEXURE

Consultancy Activities

Management of Inventories in Birla Group of Textile Industry

Techno-Commercial Consultancies for the Textile & Garment Industry

Conducted over:

o40 Consultancies on ISO 9000:2000 QMS in the Textile & Garment Industry that included activities like internal audits, management reviews, analysis of non conformance for corrective & preventive actions, training programs and other activities required in connection with attaining and maintaining the compliance

Organized 100 Management Development Programs on different subjects as TQM, Market Research & Feasibility Reports, HRM, Manpower Planning, Management Development Programs & imparting consultancies in the area of Social Accountability 8000

Publications

National Journals:

Computer Applications in Textiles. The Indian Textile Journal, Volume 110 No. 5, Feb 2000

Absenteeism in Textile Mills. The Indian Textile Journal, Volume 110 No. 6, March 2000

Test of Significance & its Use in Industry for Quality Improvement, Textile Industry & Trade Journal

Marketing Information System in Textile Sector. The Indian Journal, Volume 111 No. 8, May 2001

Cost of Quality-its Management & Implementation, Indian Textile Journal

An Evaluation of Yarn Quality for Spinning Mills with TRA’s Norms & User Statistics

A Study on Evaluation of Cotton Yarn Quality for Spinning Mills, The Indian Textile Journal

How to Face the Post Quota Challenges in the Garment Industry, Cloth Line, Dec 2002

Consumer Taste & Preferences for Suiting & Shirting. (37th Joint Tech. Conference at SITRA, Coimbatore)

Customer Satisfaction - An Essence of Quality Management System to Meet Existing Challenges in Global Market

Application of IT for Integrating Organization Information to Meet Out Competitive Business Environment for Textile Spinning Mills. Paper Published in 45th Joint Tech. Conference at Mumbai

Impact on Supply Chain Management in Optimizing Inventory Cost for Indian Spinning Industry in Post WTO Era. Paper Published in 46th Joint Tech. Conference at Ahmedabad

Analysis of Financial Statements Utilizing the Multi Discriminant Model to Assess the Working Capital Management in Spinning Industry – Tecnia Journal of Management Studies April 2009

Paper Presentations in Conferences

National Conferences

Leadership Development and Teambuilding in Connecticut, USA in December 2013

An Evaluation of Yarn Quality for Spinning Mills with TRA’s Norms & User Statistics

Impact of WTO Agreement on Indian Textile & Clothing Industries-Its Implications, Pitfalls & Opportunities, National Technical Convention, ILD Jaipur

Application of Statistical Techniques in the Textile Industry (National Seminar at MLV Textile Institute, Bhilwara)

Consumer Taste & Preferences for Suiting & Shirting (37th Joint Tech. Conference at SITRA, Coimbatore)

Customer Satisfaction - An essence of Quality Management System to Meet Existing Challenges in Global Market –National Conference at NITRA, Ghaziabad

Application of IT for Integrating Organization Information to Meet Out Competitive Business Environment for Textile Spinning Mills (45th Joint Tech. Conference at Mumbai)

Impact on Supply Chain Management in Optimizing Inventory Cost for Indian Spinning Industry in Post WTO Era (46th Joint Tech. Conference at Ahmedabad)

Key Note Address in National Conference on:

oEmerging Paradoxes in Retail Sector in India

oGlobal Paradigm in E-Business

oConvergence of Media in National Interest

oResponsible Marketing : Issues and Challenges

oPower of Media : Shaping the Future

oEmerging Trends in Web Technologies, Social Media and Mobile Applications

oMake in India

Presented Paper at National Conference - 2012, Back2Basics – Business Excellence Models in New Millennium on Employee Motivation, Recognition, Reward, Retention in Higher Education at GLA University, Mathura

Presented Paper at National Seminar on Leadership for 21st Century Business: Issues and Challenges on Emotional Intelligence for Creative Leadership Skills

International Conference

Key Note Address on:

oManaging Global Organizations

oGlobal Economic Turmoil – Challenges for the Indian Economy

oGreen Business Solutions – Imperatives and Opportunities

Presented Paper on:

oGlobalizing Management Education: Issues & Challenges for Industry and Academia in 2011

oMarket Prospects and Challenges for Indian Organic Products in India and International Market

oManaging Business Growth with the Bottom of the Pyramid Strategy

Grants Fetched

Scope of Utilization of Polypropylene and Indian Wool and to Study their Comparative Performance in Blanket Form (Sponsored by M/s Neomer Ltd., Baroda)

Effect of Techno-Commercial Factors on Yarn Sales Realization

Influence of Total Cost Management on Profits of Textile Spinning Industry (Sponsored by M/s Hada Group of Industries)

Consumer Taste & Preferences for Suiting & Shirting (A Market Research Study Sponsored by for LNJ Bhilwara Group)

Integrating Organizational Influence to meet International Business Environment for Textile Industry to meet Global Challenges (Sponsored by Ministry of Textiles, Govt. of India)

Market Feasibility Study for One of the Leading Industry of North India for their Grey, Mélange and Fiber Dyed Quality (Sponsored by Alps Industries Ltd.)

An Evaluation of Yarn Quality for Spinning Mills with TRA Norm and Uster Statistics (Sponsored by Ministry of Textiles, Govt. of India)

Management of Inventories (Sponsored by Birla Group of Textile Industry)

Developing Training Manuals for Improving Operational Performance in Industry (Sponsored by Orient Syntex Ltd. Bhiwadi)

Books Published

Monitoring & Measurement of Customer Satisfaction

Application of Statistical Techniques in Textile Industry

Tools & Techniques for Continuous Quality Improvement in Textile Industry

Computerized Records in Spinning Mills

A Survey Report on:

oComputer Status in Textile Industry

oMarketing Information System

Awareness to ISO 9001:2000 Quality Management System

Internal Auditing of Quality Management System

Competence Enhancing Modules for Officers and Work Force in Textile Mills

Operation Management Series:

oTablet-1 on Operations Research-An Effective Tool for Decision Making in Textile & Garment Industry

oTablet-2 on Failure Mode & Effect Analysis (FEMA) - An essential Tool for Textile & Garment Industry to Survive & Grow

oTablet-3 on Evaluation of Performance Through Process Capability Studies

Achieving Success through Development of:

oShop Floor Workforce in the Industry

oManagement

Quality Audit in Concept of Total Quality Culture

Computer Application in Textile Industry

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