System Administrator

Hari Prasath R

Contact : +91-880*******

E-mail : ************@*****.***

System Engineer – Admin & Networking Infra

Competent professional with around 3 years and 8 months of experience in IT industry as System Admin

Currently working for Client Casa Grand with Onsite set-up, support and troubleshoot issues related to system maintenance

Off-site Activity involves building system and network set-up of IT infra for Casa Grand weekly launch from Ground zero

Lead Team for assigning Chart-processing activity and preparing reports related to Asset/Audit Management

Learnt AWS IAM, S3 and EC2 Services and worked in minor projects involving the same

Technical Skills

Roles/Skills

Activities

Desktop Support

Install, upgrade and troubleshoot Windows OS 7, 8 and 10.

Configuring and maintaining Network Printers and USB Printers

LAN, WAN, TCP/IP configuration.

Gmail data backup and user profile backup.

Server Support

Installation of Server OS 2008R2, 2012 and 2016.

Active Directory installation and managing the users.

Windows Server image backup.

Creating Group policy and implementing to users.

DHCP enabled and scope configuration.

WDS enabled and Managed

Access control Matrix for server

Tools

Network Monitoring tool Solar Winds

PRTG Network Monitoring tool.

OTRS and Spice works Ticketing tool

Applications Support

MS Product, Office 365, Salesforce, FileZilla FTP, Symantec, Quick Heal, Access card, Global VPN client, Fortinet VPN, Video conferencing apps

Other Skills

AWS – IAM, S3 and EC2

Oracle VM Virtual Box, VMware Workstation – Basic installation and Configuration.

Professional Experience

Experience Details

Sl. No.

Name of The Organization

Client

From

To

1

Inspace Technologies Private Limited, Chennai

Episource India Pvt Ltd

Sep’2016

Dec’2018

Casa Grand Builders Pvt Ltd

Feb’2019

Till Date

Client # 1:

Casa Grand Builders Private Limited

Casa Grand Builders is a construction and Real estate Organization involving Sales, Marketing, Engineering and Design team requires IT support on Office. Additionally, requires major support in Site Project Launches on monthly basis even in remote places.

Responsibilities in the above project:

Addressing user tickets regarding hardware, software and networking issues without any escalation.

Printers (Network and USB) support provided.

Configuring the L1 router and giving separate connections in site locations as per the requirement.

Polycam device connection support provided.

Cabling, patching, and LAN troubleshooting.

Giving support for remote desktop and remote assistance

Work with hardware and software vendors to verify timely product delivery as we purchase most of the IT materials very often.

User Profile Backup and Gmail backup.

Client # 2:

Episource India Private Limited

Episource India is a medical coding company spread across various locations in India, Philippines and in US. They usually work on charts, which requires IT support and network assistance for timely delivery of the product.

Responsibilities in the above projects:

Addressing the issues raised via ticket and telephone.

Preparing the Audit, Asset report and Management.

Working in Salesforce application, providing the various type of access.

FTP user creation and providing folder permissions.

Gmail and Intranet email ID creation and adding them in DL.

Avaya IP phone configuration.

Access card creation and providing the requested premises access.

Check the network connectivity on daily basis and confirm that it works fine to avoid productivity loss.

Email Client configuration in Outlook and Thunderbird.

Antivirus update and report generation.

Data Cards, Hot spot Device configure and troubleshooting.

Maintain inventory of installed software to avoid compliance issue.

Handled Services like S3 and instances in AWS.

Chart process is the major process worked on cloud servers and in client FTP.

COURSES COMPLETED:

AWS (Solution Architect)

EDUCATION

•B. E (Electronics and Communication) in Rajiv Gandhi College of Engineering, Chennai, with aggregate of 69% [2012-2016]

•XII Matriculation Board Exam with [76%] From Krishnasamy Mem. Matric.higher Secondary School, Cuddalore [2012]

•X Board Exam with [73%] From Krishnasamy Mem. Matric.higher Secondary School, Cuddalore [2010]

DECLARATION:

I hereby declare that the above written are true and correct to the best of my knowledge.

Place: Chennai Hari Prasath R

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