KEITH C. HOY

** ******** · Irvine, CA. ***** · Mobile Phone 562-***-**** · E-Mail: addz7y@r.postjobfree.com

QUALIFICATIONS:

Project Manager specializing in the telecommunications industry. Subject Matter Expert on Microwave Transport configurations & connectivity. Highly productive performer with eight years of experience in Transport Delivery, Site Acquisition, Construction, & Installation. Effective communicator possessing strong analytical skills, applying problem solving & alternative resolutions to improve overall project delivery. Self-motivated to continually improve current skillset by welcoming challenging projects & encouraging inter-departmental collaborations. Ability to work with & manage direct reports as well as multiple vendor’s for optimal results.

EXPERIENCE:

UBER Rideshare – Greater Los Angeles & Orange Counties December 2018 – Present

Diamond tier driver dedicated to providing excellent customer service by accommodating each client’s needs while in transport

Have maintained a high approval rating of 4.94, and a low cancellation rate of 2%, over 2700 trips

Have received 83 compliments in App, centered around Excellent Service (49)

MW Implementation Project Manager -- EoMW Backhaul Program January 2013 – January 2016

ZeroChaos Contractor for AT&T Mobility – Report To: Abe Rodriguez, Area Manager 209-***-****)

Responsible for the project management of Ethernet over Microwave in the Los Angeles and Paradise markets. Provided updates & status of all MW projects to market leadership (Area Managers, Directors, & AVPs).

Single point of contact for all Legacy MW, EoMW capable radios, and the Transport configurations associated to them for the LA & Paradise (San Diego, Las Vegas, & Hawaii) Markets

Supported the completion of 220 Structural Analysis, 178 Lease’s, 137 Zoning submittals, 185 Building Permits, 225 NTPs (Site Acquisition completions), the Construction/installation of 124 individual MW hops, as well as 122 migrations to AT&Ts IP network

Experience working with direct reports as well as multiple vendors to push projects to completion.

Supported the “West Region” MW Implementation team on Granite training, Granite Work Orders, and analysis of Granite data

Responsible for processing vendor quotes, change order requests, & PO revisions with the AT&T Finance team, totaling 720 to date

Responsible for quote/cost true-ups with the vendor and AT&T finance related to budget deferrals

Worked with the Market level MW engineer to ensure we had viable designs to implement

Worked with the Market Level Compliance team to ensure that all FCC regulations were followed

Supported the Vendors & their sub-contractors on any and all escalations

VINCULUMS SERVICES INC November 2007- December 2012

Started as a Network Engineer II, responsible for Granite (XNG) design & was repeatedly recognized for outstanding performance. Promoted to Supervisor/Acting Manager after 2 & years, leading a transport design team of 12 resources. Accountable for the successful delivery of projects in AT&T Mobility’s network. This included project tracking, prioritization, resource/time management, & cost analysis. Continued to grow by taking on additional responsibilities, including the management of multiple markets.

CPDO RAN T1 Lead -- AT&T Mobility January 2012 – December 2012

Began developing in depth Cost-Savings & Cost Analysis projects for the customer

Focused on MW Optimizations in the Bakersfield & Riverside areas

Developed multiple alternative resolutions to support Carrier Launches with C & E, and followed through on their project management & implementation

Re-hubbed numerous MW sites, and re-configured T1 traffic to support Current Planning’s layout

Started with the LA market, but then had Paradise & Norcal markets added to the Scope of work

CPDO RAN Supervisor -- AT&T Mobility (LA Market ETTCS/T1) June 2010 – January 2012

10-12 Direct reports at any given time

Team was responsible for designing 11,500 T1s, 9,000 ETTCS/LTE designs, and 200+ Microwave upgrades in Granite (XNG), generating 2.5 million dollars in revenue over 3 years

Developed KPIs, Conducted Performance Reviews, & responsible for Disciplinary Action with direct reports

Developed T1 Special projects for the Customer, and followed through on overseeing their project management: These include Microwave Optimizations, maintenance window cutovers, site reconfigurations, cost analysis/savings

Implemented process improvements internally as well as externally for the Customer

Supported all Carrier Launch PM projects for C&E

Single point of contact for all MW issues, project management priorities, and SLAs

Single point of contact for all design work related to LAC105, Calsan-Barstow Hill (Largest MW hub in the LA market)

Network Engineer II – AT&T Mobility November 2007 – June 2010

GSM & UMTS T1 design for the LA Market

Creation of CTS (BMC Remedy) Tickets for the LA Market

Updating MW Audit information in Granite for LA & Norcal markets

Granite Completeness report -- Data integrity project for T1 path designs in LA & NCA Markets

Primary contact for Trouble-shooting T1 designs with the LA & Norcal L2 testing field techs

T1 design for UMTS Cabinet adds in the North Florida Market

UMTS Rehome projects for LA Market

Worked with NSB (New Site Build)/SPE (Special Events) PM to ensure Transport deliverables were met within SLAs

Certifications: Lean Six Sigma Green Belt

Awards: Vinculums “Top Team Player” Q3 2010

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