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Project Manager, Business Analyst/Product Owner, and Healthcare SME with extensive experience leading people and building teams. Bi-lingual interpreter that speaks the languages of both the end user and the technology experts/programmers. Experienced utilizing computer programs and systems to streamline operations, boost profit margins, and create transparency. EEXXPPEERRII

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BI Process Architect

Brindle Solutions LLC

July 2018 – March 2020

Project Manager, Business Process architect and Team Builder

• Leveraged my background in healthcare, information technology, and business to bring an intuitive understanding of business needs to all projects.

• Built the businesses;

• Helped businesses transition from the chaos of multiple systems that generate data but don’t talk to each other into a data driven culture built on a foundation of visual analytics. Business Analyst

MHMR Tarrant County via KForce Contract

March 2018 – June 2018

Business Analyst for EHR software implementation for over 1500 users.

• Worked closely with the sponsors and stakeholders to understand and document the business needs, requirements, scope and clarify goals.

• Identified and created alternatives and developed scenarios for addressing business needs and requirements.

• Documented business processes and developed procedures and workflows..

• Prepared the user documentation and training manuals Product Owner; Support Team Manager

VETport LLC

Jan 2016 – March 2018

Product Owner for SaaS environment both in support of existing and through the design and development of an entirely revised new version.

• Responsible for implementation, training and management of support team, tools, and processes.

• Configure and implement Project Management tools.

• Create software training, demos, documentation and help files.

• Assess and implement various API business partner integrations. Consultant

Independent

October 2015 – January 2016

Acting as Project Manager/Product Owner for major software reconfiguration.

• Developed and Implemented paperless check-in system with associated hardware.

• Develop and implement inventory process utilizing Vetport Software

• Develop and implement paperless mobile clinic system and hardware

• Create secure web portal to allow clients to access medical records Practice Manager

Penny Paws Animal Clinics

October 2014-October 2015

Managed veterinary practice with two clinics and two administrative locations, taking responsibility for Human Resources, Compliance, Marketing, Facilities Management, etc.

• Configured software for optimal efficiency and workflow management to include EMR.

• Served as IT Manager/Network Administrator

• Conducted analysis, monitored and updated fee schedules Claims System Analyst

Cook Children’s Health Plan

October 2012 – June 2013

Configured claims adjudication system on AS400 platform

• Monitored CMS communications for coverage and configuration changes

• Developed appropriate solutions for system configuration and auto adjudication of claims

• Developed, maintained, and enhanced test case repository

• Executed user acceptance testing protocols

• Maintained Fee Schedule, template, reference, and benefit tables

• Created queries and reports

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Key skills

Software Testing

Data Migration

Business Process Design

Process Improvement

Project Management

Data Management

Business Strategy

Visual Analytics

Health Insurance Claim System Configuration

Implementation IT

Support.

SAP

SQL

Teaching/Instruction

Technical Writing

Industry Expertise

Healthcare

Managed Care

HIPAA

Insurance

Medicare

Medicaid

Inventory Management

Sales

R&D

Manufacturing

DME

SaaS

Veterinary Medicine

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American Health Information Management

Association (AHIMA)

Texas Health Information Management

Association (TxHIMA)

Alliance of Professional Health Advocates

(APHA)

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