JW

JUDY WRIGHT

addz5t@r.postjobfree.com C: 423-***-**** Bristol, VA 24202

Articulate and driven to succeed in any roll I play in my position. Exceptional people skills.

Creative and strong ability to communicate effectively with all in my position. Talented with a strong background in customer service Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Exceptional in small and large animal care, training and breeding. Driven to breed Redbone Coonhounds by AKC, UKC and PKC standards Sales monitoring

Product and service knowledge

Inventory control

Marketing tactics

Staff training and development

Retail Space Planning

Customer relations

Inventory management

Retail operations management

Customer rapport

Closing and contract negotiations

Merchandising

Awana leader at our Church

Chamber of Commerce CommiĴee determining what

organizations qualified for funding

Redbone Coonhound Breeder

BVU Authority Bristol, VA

Disconnect Clerk

03/2001 - 09/2018

Job responsibilities included making orders for field technician to disconnect customers utilities with past due balances, returned checks, broken payment arrangements and meter tampering. Created files and reports for late penalties to be added to customers bills. Pulling late notice reports to create a file to be sent to department to be printed and mailed to customers. Contacted field technician continuously to report when customers made payments to either be removed from disconnect list or to reconnect customer. Filled in for Receptionist as needed for breaks and lunch hour. Cashiered which included waiting on customers, posting customers payments to accounts, opening mail and running payments thru mail machine. Counting money, making deposits and end of day reports. Also worked as a Customer Service Representative for the first 8 years of service waiting on customers for all of their utility needs. SunTrust Banks Bristol, TN

Assistant Manager

07/1995 - 08/2000

Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Planned and prepared workflow schedules, delegating tasks for 4-member team.

Coached and mentored employees by delivering training, guidance and performance monitoring.

Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.

Supported sales management initiatives to optimize business Summary

Skills

Experience

development.

Enhanced sales by implementing merchandising and promotional improvements

Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control. Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.

Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.

Tennesse High School Bristol, TN

High School Diploma

05/1983

Education and Training

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