Engineer Maintenance

DHANESH D RAJAN

IT Support Engineer

Contact No: +971*********

E-mail ID : **********@*****.***

Visa Status: Visit Visa

CAREER OBJECTIVE

A Self Inspired Technical Engineer (Diploma graduate in computer and science Engineering), with Five & half years of relevant experience in Networking, Hardware Maintenance, & EDP(Electronics Data Processing) field seeking a challenging role in a Progressive and Professional Organization that provide opportunities to Channelize and develop my skills to meet the expectation of all stakeholders. Find a challenging job to improve my skills and knowledge in my core subject whereby I can maximize my potentials and in turn contribute to the growth and development of the organization. PROFESSIONAL EXPERIENCE

1. The Kerala Minerals & Metals Ltd, Kerala, and

Designation: IT SUPPORTS ENGINEER (since Nov

8th2016- Sep-2019).

Involved in

Installation and maintenance of Local Area Networks and Servers.

Liaising with AMC Contractors and Warranty Providers.

Maintenance of Biometric Attendance and Management System.

Resolving technical issues with PCs, Printers, Servers and peripheral devices.

Installation and troubleshooting of ERP system based on Oracle and PowerBuilder.

Documentation using MS Word, Excel and Power point.

Troubleshooting network issues and rectifying the same in live scenario

Assisting the installation and maintenance of LAN networks using UTP cables, Switches etc.

Assisting troubleshooting and rectifying software issues in end user pc.

Installing & configuring of operating system like WIN 7,8, &XP.

Internet configuration end in user PCs.

Router configuration, creating vlan,Dhcp server, EIGRP, OSPF Configuration.

Performing account setup.

Maintaining internal documentation through wiki

2. Zee Technologies (since May1st 2014 – 31 Oct 2016) IT Hardware & Networking.

Maintaining & Resolving technical issues both Hardware & Software

Troubleshooting & Rectifying software issue in end user PC

Resolving technical issues of printer, scanner, & peripheral devices

Antivirus installing to solve unwanted malicious program

Installing configuring & updating win7,8,&XP

Installation & maintenance of LAN, WAN, using UTP cables, Switches, etc

Router configuration

Company: ADITHYA BIRLA NUVO (2-FEB-2009 – 1-MARCH 2014)

Complete store operational requirements by scheduling and assigning employers, following up on work result

Maintain store staff by recruiting, selecting, orienting and training employees

Prepare annual budget, scheduling expenditures, analyzing variances, initiating corrective actions

Protect employees and customers by providing a safe and clean environment

Respond to customer complaints & comments

Ability to motivate others

ACADEMIC QUALIFICATION

Technical Education – Diploma in Computer Science Engineering Pastor lenssen polytechnic college Tamilnadu

TECHNICAL CREDENTIAL

LANGUAGES :C, JAVA, C++, ORACLE

APPLICATION: Microsoft word, Excel, Power point, Microsoft projects PERSONAL SKILLS

Exceptional written & oral communication skills

Articulate & and very Effective in working with people of different backgrounds and temperaments

Good interpersonal skills & time management skills

Able to prioritize the time at work and finish the work in a time frame allotted

Proven ability to communicate general information in an accurate and customer- friendly way

Work well under pressure

Leadership quality

PERSONAL

Date of Birth

Sex

Religion

Nationality

: 18/03/1987

: Male

: Hindu

: Indian

Passport No : S4171331

Date of Expiry : 06/09/2028

Marital Status : Single

Languages known :English,Hindi,Malayalam, Tamil

DECLARATION

I hereby declare that all the information and facts given above are true to best of my knowledge and belief.

Place: Dubai DHANESH RAJAN

Date :

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