Delivery Executive Oracle EBS

Dinesh Kumar, PMP, CSM Princeton, NJ ***** 201-***-****

********@*****.***

Delivery Executive Optimizing Performance Through Excellence in Technology and Program/ Delivery Management

Over 15 years of progressive accountability developing end-to-end project and program solutions to deliver complex technical strategies within established budgets, timeline, and scope, improving client satisfaction. Proven track record of success developing solutions across diverse industries, including services, manufacturing, retail, life sciences, technology, logistics, and finance, reducing corporate expenses, driving efficiencies, and improving quality through automation. Skilled at training and developing presales professionals, project resources, and technical staff in industry and internal best practices to optimize results, as well as delivering impactful presales demonstrations to showcase benefits of partnership with consulting firms and winning business. Recognized as a respected leader with the ability to build consensus, manage highly productive teams, and lead through influence. Adept at translating technology into business intelligence, delivery excellence, and profitability through innovation.

Areas of Expertise

Delivery Management Strategic & Tactical Planning Quality Assurance Client Relationship Management

Change Management Stakeholder Collaboration Project Team Building Presales & Bid Preparation Solution Design

Global Delivery Risk Management Building Cross-Functional Consensus Application & System Development

Client Expectation Management Account & Contract Management Performance Management Budget management

Cloud Computing Agile Methodologies Project Lifecycle Processes Acquisitions & Divestitures SCM Finance

Technical Expertise

Oracle ERP Cloud/R12/11i, PeopleSoft 9.1, Database, Microsoft Project, HP Quality Center, PL/SQL, Forms and Reports

Professional Experience

Capgemini Princeton, NJ 2015 – 2020

Engagement Director – IT, North America

Directed the delivery of diverse, high-value programs and projects, cultivating and growing relationships with senior leadership within client corporations to expand scope of business throughout existing accounts. Improved service delivery, with proven track record of completion within schedule and budget, while addressing and mitigating risks throughout process to reduce impact on deliverables. Cultivated presales and post sales strategies to support sustainable and profitable business growth.

Spearheaded Data Lake build with global historical financials and human resources data from five global Oracle EBS R12/R11i and third-party application to support corporate divestiture; based on client satisfaction & by presales, won additional business.

Delivered effective assessment to migrate PeopleSoft to Oracle EBS following business acquisition and bypassed request for proposal process to win implementation by communicating best solution for costs and timeline, gaining buy-in from client President and Chief Information Officer.

Managed quality assurance testing (SIT, regression, and patch testing manually and utilizing automation tool) to support Oracle ERP Cloud implementation, as well as CPQ, MS Dynamics, and integration of third-party systems and providers across global footprint (NALA, EMEA, and APAC regions), leading a team of over 35 onshore and offshore resources and won more business.

Managed large-scale business transformation to harmonize processes for business acquisition, global and local design, and direct the rollout of Oracle Finance, SCM, Manufacturing, Demantra to APAC, NALA & EMEA regions ensuring delivery within strict timelines

In release one, designed, built and tested global and local solution in multiple testing events by Business for APAC using quality assurance tools to deliver successful go-live.

Directed release two, with accountability over local design, build, testing & deployment for NALA & EMEA

Delivered global EDI solution design, development, testing & staggered rollout for various global suppliers

Successfully led large program consisting of multiple projects in Oracle Apps R12, Siebel, Portal, and the development of new General Expense Self Services application in Oracle Apps, as well as various Customers EDI enablement for NALA, EMEA & APAC

Wipro Technologies Minneapolis, MN 2012 – 2015

Senior Program Manager – IT, North America

Developed and implemented harmonized global standardized processes to harmonize workflow across divisions, reducing third-party application utilization and customization to drive consistency and improve efficiency. Effectively grew market share and year over year revenue by enhancing quality of service delivery, effective presales as well as strong relationship with client IT and business stakeholders. Addressed organizational pain points to win bids and provided Oracle ERP, Demantra, and customized application solutions to drive return on investment of client companies, adding value through automation, efficiency, and cost reductions. Established PMO processes and tools and negotiated with vendors and contracts to effectively manage bids. Improved testing, training, and data migration workflows in alignment with corporate objectives.

Managed large-scale business transformation to harmonize processes, global and local design, and direct the rollout of Oracle Finance, SCM, Manufacturing, Demantra, Production Scheduling, E2Open Cloud application, and Edge applications to Dubai and Singapore sites, ensuring delivery within strict timelines

Managed factory loading based upon utilization through the development of a customized business solution, driving automation and enhancing capacity for two sites; won additional business based upon client satisfaction, effective presales and account expansion.

Oracle SCM, Manufacturing, MDM, and Finance Solution rollout to new factory site in US.

Examples of other key programs and projects managed include:

Oracle Configurator, Manufacturing, SCM, MDM, and Finance implementation

Product Advisor & Configurator solution implementation, utilizing Agile methodology

Oracle Demantra upgrade and Oracle EBS Maintenance and Support

Assembly Model Implementation and Tool Development using JSP and Oracle Configurator

Mahindra Satyam Princeton, NJ 2009 –2012

Program & Practice Manager – IT, North America

Managed programs for a diverse client portfolio across retail, manufacturing, life sciences, financial services, insurance, and professional services to deliver solution utilizing Oracle ERP, PeopleSoft, and related applications, while simultaneously managing the Oracle Practice in North America. Delivered business growth by managing bid-related activities and solution selling strategies to gain requests for proposal (RFPs) and statements of work (SOWs). Accountable for the performance of a team of presales professionals, expanding business through new business development and effective account management within existing client base.

Directed project teams with over 70 resources, ensuring timely delivery of multiple concurrent projects in Oracle EBS, PeopleSoft, and customized applications.

Aligned cross-functional teams to ensure programs maintained focus on established scope, identified and mitigated risk, and oversaw quality assurance to ensure effective governance.

Supported and mentored project managers, offshore resources, functional and technical consultants, and database administrators, implementing process improvements to drive efficiency.

Won & managed Global Business Transformation program, leveraging Agile methodologies to replace large number of legacy applications with Oracle EBS R12, Demantra, and Siebel; managed onsite and offshore resources for global manufacturing conglomerate, delivering solution in Oracle Financials, Supply Chain, Distribution, Manufacturing, and Planning.

Early Career

Satyam Computer Services, Princeton, NJ & India

Program & Practice Manager, North America – Delivered business growth through effective presales for existing & new clients and managed delivery of program & projects within schedule & cost for various Industries.

Project & Solutions Lead – Successful delivery of solution through number of projects in US & India

Education & Credentials

Global Business Leadership Program from Universitas21 – Harvard Business School Publishing and SSL

Bachelor in Mechanical Engineering – Indian Institute of Technology, Delhi, India

Project Management Professional (PMP) – Project Management Institute, United States

Certified Scrum Master, Certified SAFe 5 Agilist

Oracle Cloud Training – Order Management, Financials, Product Management & Procurement

Technical Certifications:

Oracle Inventory Cloud Specialist, Oracle Cloud Infrastructure Foundation Associate, ITIL v3 Foundation

Big Data, Supply Chain Management

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