MD.ASHRAFUL
ISLAM
CUSTOMER SERVICE
REPRESENTATIVE
Gender
Male
Residence
United Arab Emirates
Nationality
Bangladesh
Married Status
Single
Religion
Islam
School
Municipal model high school
Date of Birth
08/20/1997
PERSONAL INFORMATION
I am an energetic, ambitious
person who has developed a
mature and responsible
approach to any task that I
undertake or situation that I am
presented with.
•
PROFILE
Etisalat
Dubai, UAE
September
2019 - Present
Postpaid.Prepaid, Migration, registration and
Home internet planning with clients.
•
Achieving monthly sales target by promoting
packages to customers.
•
Following up with customers and make
customers fully satisfied with the service.
•
Etisalat
Dubai, UAE
June,2019 -
August,2019
• Worked as sales promoter.
Ensured that new client will grow into a loyal
customer based in specialist nick market by
implementing new program.
•
Threads
Dubai,, UAE
May1st,2019 -
May 31st,2019
• Worked as customer service representive.
• Met with customer satisfaction.
EXPERIENCE
Master in Financial Management
BIMS College, Fujairah, UAE
post graduate degree course which comes
under the management spectrum &duration is
2 years
2019 - Present
Bacelor in Business Administration.
BIMS College, Fujairah, UAE
specialize in a wide range of areas such as
computer information system, finance,
international business, and marketing.
2016 - 2019
Higher Secondary school
Islamiyah Degree College, Chittagong,Banglad
esh
Studied in Commerce
2014 - 2016
EDUCATION
Skill
Public
communication
Email &
marketing
teamwork
Negotiation &
research
SKILLS
Sports
Cooking
Painting
Photography
INTERESTS
DUBAI, UAE
*****.*********@*****.***
/IslamAsif
n_tinterested
CONTACT
English
Hindi
Bangla
LANGUAGE PROFICIENCY
UAE Driving license
ACHIEVEMENTS
SEASONALITY IN FUNDS PERFORMANCE
BIMS college,UAE
This study examines the extent to which seasonal
variation arises across calendar months in the
performance of active Australian equity managers.
While it is well documented that there is
seasonality in equity market returns, it is unknown whether calendar month variation in managed
fund performance exists..
2018
RISK AND RETURN ANALYSIS
BIMS COOLEGE,UAE
examines investment opportunities in terms
familiar to the financial practitioner
2019
PROJECTS
Participated in inter- college competitions.
Member of event organizing committee.
ADDITIONAL ACTIVITIES
Skill group
Proficient in
Microsoft
office including
Excel,
PowerPoint and
word.
Excellent
written and
verbal
communication
ADDITIONAL SKILLS
OFFICIAL EXPO 2020 VOLUNTEER
EXPO 2020 DUBAI 2019 - Present
• Assisting in the strategy, development and implementation Assisting as needed on a variety of departmental research and initiatives
•
OFFICIAL VOLUNTEER MEMBER AT DUBAI CARES
Dubai Cares 2018 - Present
Focusing on the benefits of volunteering in line with the charitable establishment’s continuous commitment to philanthropic values VOLUNTEER WORK