Sales Store Manager

**** ********* *****, ******, ** *****·501-***-****·****@*****.***

Shawna Bramlett-Waller

Objective

Seeking a position, which will allow personal and professional growth as well as utilize the skills and abilities I have acquired.

Experience

01/2010 – Current

The Dental Clinic

North Little Rock, AR

Dental Assistant/Office Scheduler

Answer phones, schedule appointments and assist patients with their questions.

File insurance and other back office duties.

Assist doctor chair side and take x-rays.

Sterilize and package dental instruments.

Very professional and very flexible.

05/2008 – 06/2009

ALLTEL Communications

Little Rock, AR

Store Manager

Responsible for 6 wireless consultants and driving productivity to ensure all 6 of them meet or exceeds all sales objectives.

Opening and closing of store.

Schedule and staffing of store.

Performing back office duties including exception reporting, inventory and repair and other administrative tasks.

Manage and maintain an organized and productive retail store.

I must maintain good leadership, management, coaching and motivation skills, training and teaching skills, mathematical and inventory skills.

Must handle all financial and customer service escalated issues.

Must at all times remember who you represent ALLTEL both here and away from the office.

07/2007 – 05/2008

ALLTEL Communications

Little Rock, AR

Assistant Store Manager

Responsible for assisting managers in 7 different retail stores with everyday store duties and also helping consultants at each store by answering their questions and helping them make sales.

Travel to all 7 different locations weekly and help to maintain all stores and their mthly sales quotas.

Offered and launched daily and mthly sales contests.

Worked very closely with each manager to entail their store and their consultants were giving 100% daily.

09/2004 - 07/2007

ALLTEL Communications

Little Rock, AR

Wireless Consultant/Sales Representative

Performed all Customer Service duties; Accessing customer's bills, Taking bill payments, Keeping store in tip top shape, checking in inventory, stocking accessories, making sales of phones and accessories to customer, offering high speed internet, shaking hands and greeting customers.

07/2002 – 09/2004

ALLTEL Information Services

Little Rock, AR

Bundled Services Representative

Answer inbound calls from customer regarding Internet, CLEC, and Long Distance Sales as well as billing information.

Continue to provide customer's rate information regarding their wireless service and bundled package.

05/2000 -07/2002

ALLTEL Information Services

Little Rock, AR

Customer Service Representative

Answer inbound calls to call center from customers internal and external to resolve billing issues and cellular troubleshooting.

Provide rate analysis, financial assistance, and maintain sincere customer quality in all interactions.

Assist in special projects as delegated by upper management.

08/1997 – 04/2000

Parkway Mazda Infinity

Little Rock, AR

Administrative Assistant

Greeted and assisted customers while answering multiple lines.

Prepared bank deposits, duplicated titles and organized car deliveries.

Faxed, copied, typed letters, and other clerical duties as requested by sales representatives and office management.

Accomplishments

Proven track record month to month in the Market for Top Store Sales.

Promoted to Senior Wireless Consultant after 6 months on the job.

A top 10% sales leader company-wide every month.

Won 5 ACE (Alltel Crest of Excellence) Trips for being one of the top 2 sales consultants in my market.

Won invitations to several award dinners with my Retail Sales Manager, Vice President of Retail, and Area Vice President of Retail for being top sales consultant at my store.

Reached over 100% of my sales consultant quota in all areas every month.

Education

08/1991 – 05/1995

Leslie High School

Leslie, AR

General Education – High School Diploma

08/1995 – 05/1998

University of Central Arkansas

Conway, AR

Computer Information Systems - Junior

References

References are available on request.

Contact this candidate