Assistant Customer Service

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

TB TYKIERISON BENNETT

*************@*****.*** / C: 229-***-****

Albany, GA 31701

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. I am hardworking and reliable with strong abilities in leading and developing. Offering dedication, and problem solving. Highly organized, proactive and punctual with team-oriented mentality. Regulatory requirements

Team development strategies

New employee training

Precise

Strong listening talents

Excellent spelling skills

Customer service

Data entry experience

Client safety and first aid

Compassionate client care

Care plan management

Client documentation

AssociateCurrent Trainer / Panera Bread - Albany, GA 04/2018 - Provided answers to questions, imparted methods to improve work and worked closely with employees during probationary period.

Completed all work tasks in correct and compliant manner in order to set good example. Performed continuous evaluations of employee techniques and implemented corrective actions. Maintained detailed training log for trainers to track sessions and improve success rate. Caption Assistant / Hamilton Relay - Albany, GA 11/2019 - 03/2020 Complied with security policies and kept information confidential. Reviewed data for deficiencies or errors and corrected any incompatibilities. Completed Various voice over projects resulting in clients recieving the information they needed. Direct Support Professional / Albany Arc - Albany, Ha 03/2019 - 03/2020 Administered all necessary medications as directed by care plan. Transported client to doctor's appointments and to complete other related errands. Developed strong and trusting rapport with each patient to facilitate best possible care and assistance. Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to patients. Dougherty Comprehensive High School - Albany, GA 05/2018 High School Diploma

Albany Technical College - Albany, GA Expected in 05/2022 Associate of Science: Health Information Technology

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