Network Engineer
Resume:
OBJECTIVE
To build a long-term career in Information Technology with opportunities for career growth. EDUCATION
AMA Computer University, Alabang – Zapote Rd., Las Piñas City BS in Computer Engineering, 2000 – 2004
CERTIFICATIONS/QUALIFICTAION
- Microsoft Certified Technology Specialist: Windows 7 – configuration (70-680)
- 3CX Certified Professional: 3CX Phone System
Seminars/Trainings Attended
- CCNA 1-4, AMA Computer College, Makati City, October 2007 – December 2008
- Linux System Administration, MFI Building, Pasig City, Philippines 1600, June 2008 – August 2008
- AG/CG Board Installation, Sysnet Integrators Inc./ Ideawurx Inc, Makati City, March 2008
- Networking, CNCTC, Makati City, March 2007 – May 2007
- Basic Networking, Canon Marketing Philippines Makati City, March 2007
- Customer Delight, Canon Marketing Philippines Makati City, January 2007
- Basic Information Technology, Canon Marketing Philippines Makati City, January 2007
- Blue tooth Technology, Veniz Hotel Baguio City, March 2004
- On the job training (Information Systems Department), Toyota Motor Philippines, Sta. Rosa Laguna, June – August 2004 PROFESSIONAL EXPERIENCE
Network Administrator
Essilor Shared Services Philippines Inc., 17th Floor Capella Building, Asean Drive Filinvest City Alabang, Muntinlupa City 1781, Novembber 2017 – Dec 2019
Duties and Responsibilities:
- Administration of LAN/WAN networks
- Network hardware deployment and configuration
- Protocols configuration and troubleshooting (BGP, EIGRP, VSS, STP and IPSEC)
- Security Administration with Palo Alto Firewall and Juniper SSL
- WAN Compression and Optimization using Riverbed
Devices handled:
- Cisco ISR 4431, 891, 881, 1921
- Cisco Catalyst 2960, 4500 L3, 6506, 3750, 3850
- Cisco Nexus 9318, 3110
- Cisco Wireless Controller 5520/2504, AIR-CAP2702I/2602I/3702I
- Cisco ASA 5510, 5505
- Riverbed NetProfiler, CX3070, CX5070
- Palo Alto Panorama, PA-500, PA-3020, PA-820, PA-5050
- Dell FN410, PC6248, PC6248
- Juniper Pulse Secure MAG4610
Projects/Accomplishments:
- Network LAN refresh
- Design and implement new site
- Deploy WAN optimizer (Riverbed Stealhead)
- Migration of Cisco ASA to Palo Alto
- Created standard network documentations
- Created network change documentations
Regalado Santos Enverga
Cellular Number: +63-917-***-****
Phone: +63 2 7750-6165
Address : No.28 East 3rd Street Angela Village Talon Las Pinas City Manila Philippines Email: addxxs@r.postjobfree.com
Network Engineer
Ocwen Business Solutions Inc., 6th Floor Two E-com Center Tower B, Bay Shore Avenue Mall of Asia Complex, Pasay City 1300,
February 2016 – Nov 2017
Duties and Responsibilities:
- Provides support and maintenance to network infrastructure
- Contribute to the development and documentation of best practices for installation of networking systems
- Interface with vendors and other support teams about issues/problems
- Provides network performance assessments and suggested performance improvements
- Resolve first and second level noncomplex problems Devices handled:
- Cisco 2921, 3845, 3925, 3945, 7206
- Cisco ISR 4451
- Cisco Catalyst 3550, 3560, 3750, 3850, 4507, 4510, 6509, 6513
- Cisco Nexus 5k, 7k, 9k
- Cisco ASA 5545, 5585
Projects/Accomplishments:
- Created standard network documentations
- Created network change documentations
Network Specialist
IBM Philippines, IBM Plaza, Eastwood Avenue Eastwood City Cyberpark Libis, Quezon City 1110, August 2013 – Feb 2016
Duties and Responsibilities:
- Administers network access requirements in a noncomplex environment
- Assists in the installation, operations and maintenance of network components with proven and advanced network technologies a multi-vendor environment
- Provides information and solutions on network performance issues
- Interfaces with vendors about issues/problems within a distributed systems management (DSM) contract
- Resolves first and second level noncomplex problems
- Coordinates design and implementation of disaster recovery plan and procedures for minor systems
- Oversee overall check-up and continuous maintenance of the corporate and operations data network infrastructure Devices handled:
- Cisco 2900, 2811, 3925
- Cisco ASR 1001
- Cisco ISR 4431
- Cisco Catalyst 4500, 6500, 3750, 2960, 3560
- Cisco ME 3600X
- Cisco IronPort S370 WSA
- Cisco M380 Content SMA
- Cisco ASA 5520, 5515
- Bluecoat Packetshaper 7500
Projects/Accomplishments:
- Network LAN refresh
- Design and implement new site
- Migration of network devices from old site to new site
- Obtain CCNP and CCNA Security
Software Engineer
Accenture Philippines, Robinson’s Cybergate Tower 2, Mandaluyong City 1550, January 2012 – August 2013
Project (Global Client Connectivity Operations) June 2013 – August 2013 Duties and Responsibilities:
- Manage all Shared GDN devices deployed across the ACN network globally which includes routers, switches, packet shapers, firewalls, vpn boxes etc.
- Manages various types of client dedicated WAN & MAN links and devices such as router, switches, firewall, vpn box, packet shapers etc.
- Maintain the GDN devices and carry out maintenance activity through CCT Change Management process
- Monitor all GDN devices for potential risk through CCT Capacity Management process
- Administrate access to GDN devices through CCT Transition team
- Back up of GDN device on regular interval
- Liaise with the vendor if required for support assistance while carry out maintenance on a particular device
- Liaise with vendor during device failure for solution and replacement via RMA Project (Account Management Team) August 2012 – June 2013 Duties and Responsibilities:
- Responsible for end to end transition of ITO projects in facilities/location
- Plans and manages the ITO project deployment
- Arranges the required resources of a project as far as IT infrastructure is concerned
- Tracks and reports the progress and status of deployment of all stakeholders
- Participates actively in the sales process, cost estimation and client connectivity design with Client Connectivity Team
- Acts as the escalation point of contact for issues and project concerns
- Identifies, submits and monitors successful completion of Service requests and Change Management Requests
- Adheres to the systems of internal control, processes and standards based on the guidelines set forth by the organization Project (Verizon – Network Support) January 2012 – August 2012 Duties and Responsibilities:
Design Engineer (DE)
- Develops detailed design and implementation plans
- Review of customer hardware and software configurations
- Creation of Statement of Requirements (SOR) & Customer Design Document (CDD)
- Network Design with “Proof of Concept” Activations
- Successful Proof of Concept
- Handoff remaining implementations to IE team
- Overall technical lead--ownership of the logical design Implementation Engineer (IE)
- Initial Point of Contact (POC) for Verizon and field techs during equipment installation
- Verify OOB (out of band modem) access
- Turn up new circuits
- Responsible for initial router or switch activation/configuration
- Troubleshoot on-site logical and physical problems with field service team
- Changes ESP Activity Type from “Scheduled” to “Completed” Status
- Collects required data from the various sources (PIP, Customer, etc.) and builds the device configuration based on SOR requirements
- When site / device is ready for activation, IE configures the device, based on customer requirements
- Validates connectivity to “hub” and/or other customer routers
- Changes ESP Order status from “Completed” to “Activated” which tells the NOC the device is ready for management acceptance System Engineer
Symbio Inc., Suite 1505 Orient SquareF. Ortigas Jr. AvenueOrtigas Business District, Pasig City 1605 August 2011 – January 2012
Duties and Responsibilities:
- Ensures that the network and IT equipment reliability and availability are being met
- Conducts both preventive and corrective maintenance of the network facilities
- Conducts in-depth analysis and technical expertise in the troubleshooting of problems escalated by the other support groups
- Monitors ageing tickets and ensures that they are escalated or resolved at the soonest possible time
- Formulates and implements policies and guidelines concerning network security
- Coordinates with the Project Management Team during planning and provide assistance in the implementation of projects
- Coordinates with service providers regarding the operational requirements of each campaign
- Prioritizes created trouble tickets and conducts regular follow ups to concerned teams/department until the issues are resolved
- Ensures that the systems and services are properly documented during the turnover thereof by the Project Management Team Technology Solutions Specialist
Altigen Communications Philippines Inc., 8101 Pearl Plaza Suite 5GLot 5 and 6 Pearl DriveOrtigas Center, Pasig City, May 2011 – August 2011
Duties and Responsibilities:
- Design, engineer, validate and deploy competitive mission critical network/telecom solutions.
- Develop competitive solutions in compliance with customer functional and operational requirements, as well as customer’s existing systems.
- Provide technical support for pre-sales activities required for product demonstrations and responses to RFPs Jr. Network Engineer
Imaginet International Inc., 101 Zodiac Street, Palm Village, Guadalupe Viejo, Makati City, 1211 March 2011 – May 2011
Duties and Responsibilities:
- Installation and configuration of servers, desktop and communications systems
- Support in-house servers and desktop client systems
- Support for clients networks and desktop systems
- Support for in-house and clients internet servers and services
- Support of internet mail server and website FTP process Systems Engineer
ICE Corp Asia (formerly Radius-ED Limited), 14/F Pacific Star Building, cor. Makati Avenue & Gil Puyat Makati City, 1200
April 2010 – December 2010
Duties and Responsibilities:
- Carry out shift duties for 24/7 service/network surveillance to ensure service availability/quality.
- Responsible for troubleshooting any service/network issues and interact with carrier/Telco, development team and vendor for problem resolution.
- Real time problem analysis, performance and service management.
- Initiate and drive proactive actions to ensure service quality towards customers.
- Work closely with shift leader to escalate critical and major performance issues. Systems Engineer
Ideawurx Inc., V.A. Rufino Bldg., 6784 Ayala Avenue, Makati City August 2007 – March 2010
Duties and Responsibilities:
- Produce installation procedure based on project requirements in schedule
- Implement system on site following the installation procedure in schedule
- Project Implementation and Operations and Maintenance of Base Stations and Client Premise Equipment and services
- Maintain project on site and support client through telephone and mobile
- Equipment maintenance and data administration on all Network elements
- Preparation/generation of daily traffic performance report
- Identification, analysis, follow-thru and resolution of all technical concerns
- Provide an inventory of demo servers, LAN, E1 cabling and configuration
- System and Network Administration, Integration and Troubleshooting
- Support and assist for the configuration of Switch End according to the specific application of SS7 signalling and IP Networking Technology
Customer Engineer
Canon Marketing Philippines, Marvin Plaza Bldg., 2153 Don Chino Roces Avenue. (Pasong Tamo), Makati City, August 2005 – August 2007
Duties and Responsibilities:
- Repair and Troubleshooting of Digital Video Cameras and Digital Cameras
- Conducts technical support and product support for customers
- Analyses help desk efforts and involved in more complex customer issues.
- Provides Technical Assistance during the troubleshooting process and training on new products for the development of my skills.
- Provides input and works with customers as well as management on the status of current resolution efforts and attends monthly meetings.
- Estimating the cost for repair
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