Stephen J. McIntyre

Washington, NJ ***** 908-***-****

www.linkedin.com/in/stephenmcintyresewashbo addxr2@r.postjobfree.com

Senior Systems Engineer / Analyst

Deliver Best-Practice, World-Class Strategies and Techniques to Enhance Data Center Environments

Enable high-performing technology to operate at lowest possible cost with minimal downtime. Execute expertise and knowledge base with deliberate design to employ forward-looking methodologies and techniques. Ensure results align with expectations and satisfaction of user community. Serious and diligent innovator with dedicated work ethic known for focused, effective team collaboration.

Technical Skills

Languages: SAS, Generalized Report Writer, CA-EARL, REXX

Platform: IBM T7760 Virtual Storage Server Clusters in Local and Remote OPERATION CENTERS / IBM ZOS v 2.3 Mainframe Production Lpars / TSO TPX, ISPF, ISMF, OAM, SMR / JMR, ICF Catalogs

Applications: CA-1 Brightstor v 14.0, CA-Vantage, IBM Volume Mount Analyzer, IBM Encryption Key Manager

Databases: CA-1 Tape Management Catalog, IBM TCDB Volume Catalog, CA-Vantage tmc Database Extract

Tools: CA-Vantage PC User Interface / IBM BVIR VEHSTATS Data Collector, Reporter / Service Now Incident and Change Management Product

Professional Experience

IBM GLOBAL TECHNOLOGY SERVICES, Livingston, NJ

Senior Systems Administrator / Analyst 2018 - 2019

Reviewed, maintained, and implemented automation alert methods designed to monitor status of virtual storage environment. Examined and reported resource availability and incidents affecting mission-critical system issues. Performed simulation testing and readiness of virtual storage capabilities through project completion.

Held major responsibility in guiding the team with all aspects of client data migration project, enabling smoother execution and facilitation of planning, testing, and final implementation phases.

Led planning for migration of client IBM virtual tape storage systems, ensuring all microcode levels in client environment kept current, and oversaw day-to-day operations and service availability.

Performed forecasting of system resources requirements for current and migrated systems by trending analysis and monthly reporting.

Assisted in aligning core IBM disciplines with key project team members, resulting in optimized expertise depth-level for success.

Maintained integral role in project incident and change management processes, facilitating and streamlining change activity, and liaising with client on transitioning systems for final migration.

Planned and executed adjustments in storage grid, achieving proper size and configuration for migration.

AIG TECHNOLOGIES / AIG GLOBAL SERVICES, Livingston, NJ

Senior Systems Administrator / Analyst, Mainframe Tape Engineer 2005 – 2017

Headed effort in development, planning, upgrading, and implementing code enhancements in collaboration with IBM vendor of virtual tape environment and automated tape libraries. Oversaw tape management database administration and maintenance. Played key role in environment resource monitoring, allocation, and growth planning to effectively provision and utilize system resources, and control operational cost.

Designed and executed automation alert methods, purposed to monitor heartbeat of virtual storage environment health, and warn of mission-critical issues.

Executed trending analysis and monthly reporting of multiple key predictive indicators required to guide storage team, by preventing serious issues and limiting client downtime.

Led technical documentation writing and periodic updating, providing up-to-date operational procedures, and ensuring documentation aligned with industry best practices.

Spearheaded incident and change management interaction between technical team and client management, facilitating transparency in dialogue and informational exchange required to remediate incident issues and drive change process.

Managed operation and configuration of IBM 7700 and 3594 hardware and security administration graphic-user interfaces.

Performed periodic testing and quarterly encryption key application to IBM Encryption Key Manager.

AIG TECHNOLOGIES / AIG GLOBAL SERVICES, Livingston, NJ

Other Positions Held: Operations Analyst, Tape Library Media Supervisor

Education

Bachelor of Science (BS), Computer Science, Kean University, Union, NJ

Curriculum concentration: Programming, Technology Development, Software Engineering

Professional Development and Certification

CA-1 Introduction and Advanced CA-1 Users, Computer Associates

SAS Base Programming, The SAS Institute, New York, NY

ITIL Foundational Course (incident, change, and assets management), Livingston, NJ

REXX Fundamentals / Advanced REXX, Tecknowledge, Parsippany, NJ

Novell Netware System Administration (CNA), P.C. Age, Fairfield, NJ

CompTIA Network +, Course N10-006, Global Knowledge, Morristown, New Jersey

E-Learning at IBM, Various technical internal offerings

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