Analyst Manager

Leslie Ann St John

**** ********* **, ****** ******, FL 33543

Telephone 813-***-****

Email: ********@***.***

Summary of Qualification:

An experienced professional with over twenty-nine years’ experience in the Financial Industry; possessing excellent interpersonal skills, customer and computer systems knowledge. Through work experiences, this has offered the ability to develop agile business practices with consistent analytical skills. In addition, experience in Accounting and Finance, Treasury products Subject Matter Expert (SME), Documentary Collection, Reimbursement, Export Letter of Credit, and extensive knowledge of general PEGA system and Office of Foreign Assets Control (OFAC) system and business processes. A diligent worker and team player; who strives for team success. Manage changes in business processes which improved quality and increased productivity. Always willing to go above and beyond and received many cash awards for productivity above standard expectation. Notable strengths include the ability to breakdown, understand business processes, and assemble a more efficient process, the development of departmental functional plans, and management of the implementation of policies and procedures.

Professional Experience:

Quality Carriers, Inc. February 2020 to May 2020

Accounts Payable III Coordinator

Processed large volumes of vendor invoices, including purchase order and non-purchase order

Review all invoices for appropriate documentation and approval prior to payment

Sort scan and index vendor invoices into the scanning software system

Code vendor invoices to ensure proper postings to the general ledger

Research vendor payments and inquiries

Communicate with vendors and supervisor to resolve issues as required

Inter-departmental interaction examining the situation, verifying data, resolving invoice, payment issues and documenting, insuring credit is received, paid or stopped payment as applicable.

Assist in month-end closing.

MetLife October 2019 to February 2020

Research Claims Analyst

Researches records to determine if claim is to be paid

Assists in the workflow of getting claims paid

Work on special projects as assigned

Coca-Cola Enterprises INC, Brandon, FL January 2015 to September 2019

CMA Analyst 1

Supported the Canada Financial Services team by accurately interpreting contract terms, and setting up Client accruals for rebates and payments in the CMA system. Entering Pricing Authorization Tools (PAT’s) to support Customer Marketing Agreements (CMA’s)

Audited new PAT’s to ensure accuracy of supporting documentation before entering them in the system and sending to the repository for archiving

Set up new (CMA) Customer Marketing Agreement contract Accruals into the CMA Management system to facilitate Accruals

Processed Account Payable credit memos, rebates and payment requests in the CMA system

Build and maintained relationship through interaction with Sales team to ensure timely set up of accruals and processing of payments

Created, managed, and maintained payment requests and rebates in the Work Flow tool

Centurion Financial Group, Wesley Chapel, FL

Claims Processor (February 2013 to June 2014)

Review clients Profit and Loss statements and Tax Returns to ensure accuracy of compliance for filing Deepwater Horizon settlement claims.

Citibank, Tampa, FL

Advantage Xpo Staffing Agency

Anti-Money Laundering Investigation Analyst (December 2010 – May 2011)

Successfully completed anti-money laundering training.

Effectively researched anomalous transactions using various internal/external and private databases to determine the legitimacy/illegitimacy of the parties and transactions.

Accurately identified suspicious activity including, but not limited to, informal money transfer systems, the placement of illegally derived funds/assets into legitimate financial institutions, the layering/transfer of funds/assets through a series of accounts and the integration of illegally derived funds/assets via investments into legitimate enterprises.

Compiled supporting documentation of illegal activity in the form of research logs, case reports and Suspicious Activity Reports (SAR), as a result from these tasks, filed suspicious activity reports with the U.S. Financial Crimes Enforcement Network (FinCen).

Liaised with domestic and foreign compliance officers to obtain additional information on entities under investigation.

Responsible for identifying and escalating to compliance management, money-laundering risk related activity.

Successfully identified transactions that appeared to seek to conceal or disguise the true nature or source of funds derived from apparent illegal activities, including drug trafficking, terrorist financing, organized crime, and many other unlawful activities.

JP Morgan Chase Bank, N.A., Tampa, FL

Manager-Documentary Collection (October 2001 – June 2009)

Managed and supervised Import and Export advising group.

Ensured efficient and effective delivery of products and services to internal and external clients.

Developed and implemented policies and procedures to improve the quality and timeliness for advising release.

Confirmed operational procedures were followed, escalated risk issues with management and Trade Risk group as required.

Completed monthly review of checklist for files, verified all procedures have been followed, and complied with HORIZON requirements.

Prepared error ratios and aged reports on a monthly basis for senior managers’ review.

Supervisor and manage cross training of technicians within the import and export group.

Provided leadership and directed the work of customer service or payment in the absence of the other supervision.

Letter of Credit Technician - Documentary Collection (January 1999 – September 2001)

Reviewed and provide input on documentation to be sent to customers, such as, CIT Group, Middle Market Group, and Branches.

Accepted Draft received from CIT Group, Middle Market Group, and Branches.

Updated the CACP system with maturity dates and filed documents in the vault.

Generated communication to Overseas Bank for payment authorization; and provided notification customers’ refusal of documents.

Verified customer account balances on the System One application.

Created payments for demand deposit account (DDA), GFP NOSTRO (foreign currency) accounts on a daily basis.

Education:

University of Phoenix

Bachelor of Science Business-Finance (July 2012)

University of South Florida

Microsoft Office Specialist 2010 (MOS) Certification Training (February 2013 to September 2013) – Certificate

Volunteer:

St Joseph Hospital North – January 2014 to October 2014

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