Manager Store
Resume:
Christie Mills
**** ****** *** **. **** Worth, TX 76177 *********@*****.*** 571-***-**** PROFESSIONAL SUMMARY
Over 18 years of experience as a business/operations manager. A highly skilled, dedicated manager with tactful business acumen. A strategic, versatile, and independent thinker; able to work between customers, documents, and other functions. Operates well and proficiently in high-profile, fast-paced settings. AREAS OF EXPERTISE
Administrative/Management Skills Networking & Promotions Operations Manager
Project Management Marketing Strategies Team Management
Budgeting/Forecasting Interpersonal Communication Banking & Finance Skills
Inventory & Loss Control Problem Resolution Monitoring Sales Targets
Scheduling & Payroll Effective Sales Supervisor Staff Mentor/Trainer
Sales & Customer Service Excellent Communication Multitasking PROFESSIONAL EXPERIENCE
General Manager Lands End Cockeysville, MD
Jan. 2019 – Present
• Directs and coordinates all divisional department activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives.
• Responsibilities include:
o Analyzes activities, costs, operations and forecast data to determine department or division progress toward stated goals and objectives. o Plans, directs and co-coordinates various factors of the area or the company. o Ensures that suppliers and vendors are coordinated and compensated properly as per the company rules.
o Oversees store operations and resolves operational and facility problems to ensure minimum costs and prevent operational delays and to meet future growth. o Ensure the timely completion of tasks related to a particular section or organization. o Ensure the accuracy of the company information by utilizing analytical skills. o Implement procedures and policies of the company and ensure that they are followed strictly by thee staff.
o Interpret the procedures and policies adequately so that any unprofessional fact could be modified or removed.
o Provide recommendations about cash and investments strategies during financial management.
o Ensure precise documentation of quality and production control records and data. General Manager Eddie Bauer Annapolis, MD
2018 – 2019
• Directs and coordinates all divisional department activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives.
• Responsibilities include:
o Oversees store operations and resolves operational and facility problems to ensure minimum costs and prevent operational delays and to meet future growth. C h r i s t i e L . M i l l s 2
o Analyzes activities, costs, operations and forecast data to determine department or division progress toward stated goals and objectives. o Reviews achievements and discuss required changes in goals or objectives resulting from current status and conditions.
o Develops, reviews, updates and implements business strategic planning, including sales, financial performance and new product development. o Oversees key projects, processes and performance reports, data and analysis. o Reviews new or existing products or improvement to provide cost reduction, safety, customer requirements and market growth.
o Reviews operations and plans to meet requirements for sales planning and requirements to develop new markets.
Store Manager Talbots Woodbridge, VA
2013 – 2018
• Administered startup and daily operations for Talbots.
• Responsibilities include:
o Provided training and developmental education to incoming and seasoned staff. o Ensured sales goals are met daily, as well as provide monthly, quarterly, and annual sales reports.
o Managed inventory, arranged sales floors, and set up promotional displays. o Ensured proper sanitation within the store is met. o Ensured availability of merchandise and services by approving contracts. Store Manager/Training Store Managers Charlotte Russe Manassas, VA 2010 – 2013
• Directed startup and daily operations for Charlotte Russe.
• Responsibilities include:
o Provided training and developmental education to incoming and seasoned staff. o Conducted special training meetings for all incoming store managers. o Provided quality control and assurance to district management to improve sales goals for underperforming stores.
o Managed inventory, arranged sales floors, and set up promotional displays. Store Manager Ecko Unlimited Woodbridge, VA
2007 – 2010
• Managed daily operations for Marc Ecko Enterprises
• Responsibilities include:
o Provided training and developmental education to incoming and seasoned staff. o Ensure sales goals were met daily, as well as provided monthly, quarterly, and annual sales reports.
o Managed inventory, arranged sales floors, and set up promotional displays. o Ensured that the store is clean and well-maintained. Store Manager /Acting District Manager/Area Manager Kay Bee Toys Hyattsville, MD 2000 – 2007
• Managed daily operations for two Kay Bee Toys store locations
• Temporarily promoted to Acting District Manager (DM) while District Manager (DM) was on long-term medical leave.
• Upon return of DM, permanently promoted to Area Manager.
• Responsibilities included:
o As Acting DM, managed 12 locations within the Washington, DC Metropolitan area. C h r i s t i e L . M i l l s 3
o Ensured each location was fully staffed with qualified operational/departmental management and sales associates.
o Ensured each location met daily sales goals and reviewed monthly and quarterly sales reports.
o Participated in corporate visitations of store locations. o Led weekly teleconferences with store managers.
o Provided training and developmental education to incoming and seasoned management. o Ensured sales goals were met daily, as well as provided monthly, quarterly, and annual sales reports.
o Managed inventory, arranged sales floors, and set up promotional displays; ensured proper sanitation within the store locations.
EDUCATION
Associate in Business Management (BM) Jan. 2008-Mar. 2010 Strayer University, Woodbridge, VA
COMPUTER SKILLS
o Microsoft (Word, Excel, PowerPoint, Publisher, and Outlook) o Photoshop
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