Phlebotomists

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Ricky Craig

Charlotte, North Carolina 28215

704-***-**** *********@*****.***

Multi-talented Sr. Phlebotomist consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

• Donor Screening

• Tracking Specimens

• Phlebotomy

• Blood Sample Collection

• Customer retention

• Customer Service

• Regulatory Compliance

• Inventory Management

• Documentation

• Team building

• Scheduling

• Budgeting

• Data Analysis

• Research

• Data Entry

• Recordkeeping

• Training

• Operational improvement

• Technical support

• Administrative support

• Strategic Planning

• Data collection

SR. PHLEBOTOMIST 06/2017 to 02/2020

Octapharma Plasma - Charlotte, NC

Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from donors, protecting company reputation and loyal client base.

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Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

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Managed quality assurance program including on site evaluations, internal audits and customer surveys.

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CERTIFIED PHLEBOTOMIST 04/1992 to 10/1996

Atrium Health - Charlotte, NC

Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.

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EDUCATION

Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.

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• Stocked phlebotomy cart or carrier with appropriate supplies. Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.

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PHLEBOTOMIST TECHNICIAN 07/1989 to 04/1992

Novant Health - Charlotte, NC

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

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• Performed bedside tests like bleeding time tests and entered results into patient charts.

• Followed physician orders when administering therapeutic phlebotomy.

• Organized daily work based on collection priority. Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.

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John C. Smith University - Charlotte, NC Some College (No Degree) Music Education

• Recipient of Scholarship

National Phlebotomy Association - Charlotte, NC NA Certification Phlebotomy, 06/1992

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