District Manager
Resume:
william davidson
************@*****.***
Nottingham, MD 21236
Objective
To obtain a position in which I can utilize my leadership skills, experience, and attention to detail to foster operational and financial performance excellence, outstanding customer service and continual employee development..
Skills
●Excellent communication skills in both written and spoken formats..
●Great ability to align teams to achieve goals
●Proficient at multi-tasking. Able to handle multiple issues at different locations while maintaining focus on core objectives..
●Excellent budget management and financial analysis skills.
●Focus on people development. 90% internal promotion rate.
Experience
District Manager in Training- Royal Farms 8/2019-present
●Currently awaiting market assignment
District Manager- Prometric Testing Centers 2014 - 2019
● Responsible for operational and financial performance of 19 test centers with a
geographic span of 9 states from Maryland to Arizona.
● Lowest turnover rate for both team members and Test Center Managers in the United
States
● Faciltated the successful hiring, training, and opening of new test centers in Arizona,
New Mexico, Oklahoma, and Nebraska
● Highest successful testing rate (no defects in the process from check in to test
completion) in the United States in 2016.
District Manager- Taco Bell 1998 – 2013
●Responsible for all aspects of operations with a seven restaurant span of control including 3 multibrand units (KFC and Long John Silver’s) with annual sales of $13,000,000. Insured all systems were successfully implemented. Intense focus on training and people development delivered outstanding results.
●Customer satisfaction feedback #1 in the Baltimore/Washington DMA last 2 years
●Internal promotion rate of 90% throughout all levels of management
●Lowest turnover rate in the DMA over last 5 years
●Facilitated the successful opening of 4 new restaurants since 2008 including staffing, training and construction supervision.
Restaurant General Manager- Taco Bell 1996 - 1998
●Responsible for all restaurant operations. Sales growth of 20% in first year.
●Increased profit margin by 30% by implementing cost controls in both food and labor and reducing turnover rate to 50% in first year.
●Developed and promoted 4 new managers in 16 months
●Awarded “Manager of the year in 1997”
●Promoted to Market Training Manager in 1998. Insured execution of company training systems and troubleshot operational and financial concerns throughout the market
New Restaurant Opening Supervisor- Mamma Ilardo’s Pizzeria 1991 - 1996
●Insured 7 successful restaurant openings. 4 in Baltimore, 1 each in Washington DC, Las Vegas, NV and Birmingham, AL
●Responsible for staffing and training all employees including management, facilitated construction to insure timely completion, remained on site after opening to oversee execution of all systems.
Education
Calvert Hall High School 1987
National Honor Society
Loyola College 1991-93
Business Administration
References
Carl Casalino
Vice President of Operations
Taco Bell of Baltimore
David Sijuwade
District Manager
Taco Bell of Baltimore
Seth Lawrence
District Manager
Prometric Testing Centers
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