Customer Service Assistant

JORGE SANCHEZ

**** ******** **. ************, ** 32208 · 706-***-****

*.**********@*****.***

A highly organized, goal-driven and hard-working individual looking to secure a challenging position in a reputable organization where I can utilize and expand my learnings, knowledge, and skills, while making a significant contribution to the success of the company EXPERIENCE

2000– CURRENT

DRIVER, AMERICAN TIRE DISTRIBUTORS (ATD)

• Deliver Merchandise

• Pickup/Process Return Merchandise

• Customer Service

• Collect Payments

1999 – 2000

STOCKER, AMERICAN TIRE DISTRIBUTORS (ATD)

• Load/unload trucks

• Stock merchandise

1995 – 1999

ASSISTANT MANAGER, ADVANCE AUTO PARTS

• Receiving/Shipping Merchandise

• Customer Service

• Supervise Staff

• Stock/Inventory Merchandise

• Bank Deposits

1988 – 1995

MERCHANDISER, WESTERN AUTO

• Receiving/Shipping Merchandise

• Order Merchandise

• Planograming

• Customer Service

2

EDUCATION

1989

OPERATION & DATA ENTRY, NATIONAL COLLEGE OF BUSINESS & TECHNOLOGY 1987

HIGH SCHOOL DIPLOMA, FL DEPARTMENT OF EDUCATION

SKILLS

• Multitasking and time management

• Clear communication (written and verbal)

• Bilingual (English and Spanish)

• Customer service focus

• Prioritize safety

• Creative solution for problem solving

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