Skills

Mark A. Reid

Community Health Worker / Outreach Consultant

Ability to collaborate and work as a team player Demonstrated ability to follow safety Energetic and enthusiastic protocols and practices Quick learner Sharp problem solver Goal oriented Ability to multi-task Punctual and dependable Proven team leader with a track record of demonstrating leadership and strong teamwork skills focused on adding value and reaching company goals. Adept at collaborating across disciplines to resolve customer issues and maintain satisfaction. Gifted people-pleaser with strong communication, multitasking and planning abilities. Well-organized and proactive with a professional demeanor and level-headed approach.

Community Health

Email

Focus

Health Education

Microsoft Excel

Multi-tasking

Quality Control

Safety

Partnership development

Obtaining information

Documentation skills

Progress tracking

Information gathering and analysis

Supervision

Communications

Address Baltimore, MD, 21217

Phone 443-***-****

E-mail addwcv@r.postjobfree.com

Work History

2018-11 - 2020-04 Outreach Consultant

Park West Health System, Baltimore, MD

Crafted engaging and crisp communications to establish relationships and cement connections.

Maintained regular and open communication with clients to nurture partnerships.

Developed team communications and information for Hidden Gardens meetings.

Worked with HIV/HEP C customers to understand needs and provide Healthcare service.

Increased customer satisfaction by resolving Hidden Gardens issues. Worked with HIV / HEP C customers to understand needs and provide linkage to care service.

Promoted group events, services and gatherings via telephone, email and other forms of communication.

Developed team communications and information for Outreach meetings. 2012-02 - 2017-06 Technician

McCormick Co, Hunt Valley, MD

Performed safety inspections Maintained daily audits and collection log Provided new ideas and collaborate with team Troubleshot problems and solver with SAP and Microsoft Excel, email programs Strong abilities to multi-tasking jobs and position.

Leveraged knowledge of raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.

Organized work to meet demanding production goals with 100% success rate. Completed all job reports and logs immediately following service calls. Remain consistently compliant with 5S standards.

Utilize control mechanisms or hands-on procedures to operate machines. Developed corrective action plans and prevention strategies to improve product reliability.

Meticulously tracked all parts and devices used on each service call. 1992-02 - 2010-10 Machine Operator

Solo Cup Co, Baltimore, MD

Maintained good maintenance practices on machines and within work area, complying with company and OSHA safety rules and regulations. Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.

Tended operating machinery to identify equipment malfunctions and locate sources of product defects.

Education

2020-05 - 2020-05 No Degree: Contact Tracer

CMAHEC - Baltimore, MD

2019-01 - 2019-01 No Degree: Baltimore City Counselor Number HIV/STD Baltimore City Health Dept. - Baltimore, MD

Baltimore Area Health Education Center (BAHEC)

2018-05 - 2018-04 Community Health Worker Baltimore, MD: Health Education UMMC - Baltimore, MD

1975-01 - 1978-06 Maryland State High School Diploma: Industrial Electronics Technology

Mervo Voc. Tech - Baltimore, MD

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