Melinda J. Wolfe

*** ****** ***** **., ******, TX 75115 702-***-**** addvvz@r.postjobfree.com

Key Qualifications

Good knowledge of medical terminology, anatomy, common diseases, code sets and guidelines with determination and willingness to stay on top of HIPAA and government regulations

Detail oriented, critical thinker with effective communication skills

15+ years of customer service and leadership experience

Devoted to problem solving, achieving goals, and working as a team

Professional Experience

Stay-at-Home Single Parent/ College Student 2013-present

Student/ home-school 10-year-old

Provide home healthcare for elderly parent

Practice conflict resolution daily as a single mom

Flight Attendant 1990– 2013

Chicago O’Hare International Airport-United Airlines

Attended to passengers’ needs ensuring a pleasant travel experience

Always acted as an ambassador between the airline and its customers by providing safety first measures during the flight

Maintained computerized inventories of duty- free products and handled money onboard aircraft.

Settled disputes and complaints in a professional way

Recertified in CPR on a yearly basis and retrained on AED, EEMK, and emergency flight attendant procedures

Education

Cedar Valley College- Associates of Science degree Dec 2019

(4.0 GPA)

Brookhaven College- Medical Front Office, Medical Coder Certificate Dec 2017

(4.0 GPA)

Lancaster High School- Diploma Jun 1986

Technical Skills and Achievements

Certified Professional Coder (CPC-A)- AAPC #01572399- Farmers Branch Texas Chapter

Phi Theta Kappa Honor Society- member #21192990

American Heart Association Basic Life Support (CPR and AED) certified, (Exp. Nov 2020)

Extensive knowledge of Microsoft Office programs and EHR billing systems