SUMMARY
PMP certified project manager with proven business acumen, strategic thinking and interpersonal skills. Excel at bridging the gap between business and technical areas to deliver projects that meet time, cost and quality criteria.
QUALIFICATIONS
Project Manager for software development projects on strategic accounts with high visibility, implementing customer feature requests into core product while operating within company procedures and confidentiality standards.
Experience managing risks throughout the project lifecycle, engaging stakeholders to assess impact, develop mitigation plans, assign owners and track to closure.
Routinely and successfully utilize root cause analysis tools to identify problem causes and follows up with planning and leading corrective action activities.
Excellent written communication and presentation skills, providing executive level updates for C-level stakeholders and reporting project status as set forth in the communication management plan.
PROFESSIONAL EXPERIENCE
Project Manager – Oracle (August 2018 - February 2020)
Developed and managed schedule using MS Project, determined critical path activities and identified options for resource optimization.
Led projects of varying customer type, scope and budget through every phase of the project plan from inception to completion, including but not limited to defining project deliverables, developing budget, and creating detailed action plans that require collaboration and coordination of multiple resources.
Controlled scope throughout the project lifecycle, collaborating with necessary stakeholders to adjust scope in adherence with established change management, utilizing earned value analysis to maintain cost and schedule baselines.
Senior Project Consultant – Oracle (October 2014 - August 2018)
Consulted with management and reviewed project proposals to determine goals, time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of resources.
Worked with project team and subcontractors to monitor progress, identify risks and ensure successful delivery of key project milestones.
Project Specialist – Micros Systems Inc. (June 2014 - October 2014)
Monitored progress, milestones, deliverables, and constraints of project action plans.
Coordinated and responded to requests for changes from original specifications after evaluating the impact and reassessing project risk.
Support Supervisor – Micros Systems Inc. (August 2011 - June 2014)
Directed the development, coordination and evaluation of Support Center staff. Supported and coached staff, addressing customer complaints and resolving problems.
Conducted training for 45+ Support Center staff members.
EDUCATION AND CREDENTIALS
Bachelor of Arts – Economics, December 2010
University of Maryland, College Park, MD
Scholar’s Award Recipient
PMP Certification: Project Management Institute, 2018