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Director of Information Technology

Location:
Littleton, CO
Posted:
June 17, 2020

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Resume:

DALE E. WATTS

303-***-**** Centennial, CO addvri@r.postjobfree.com

Professional Experience

YMCA of Metropolitan Denver; Denver, CO July 2017-January 2020 Title: Director of Information Technology

Served as trusted advisor to CEO to identify technology solutions to accelerate growth through efficiency, profitability, and customer satisfaction. Responsible for all technology functions of the business including data center, 7 branches, 25 homeowner associations & 60 school aged childcare facilities. Managed and provided support for 300 full-time and 900 part time employees.

Implemented a monitoring system for the environment including 15 servers, ~400 PC & Macs, 100 tablets, 40 wireless access points, networking equipment, phone systems, camera & HVAC systems. Introduced task categorization & workload capture for help desk system. Administered licensing, purchase and maintenance of all IT software and hardware systems. Managed and administered IT budget of $1.4M. Saved $50K per year by negotiating cell phone provider change. Converted from MPLS system to fiber network increasing network capacity 6 fold. Implemented secure scanning system and negotiated copier contracts. Converted HR system from data center to cloud based. Worked with CFO to migrate accounting and budgeting systems from data center hosted to cloud based. Worked with construction team during $3.5M renovation of downtown branch.

Addressed security incidents and managed PCI & HIPAA compliance. Created HIPAA Committee & defined policies to address requirements. Implemented encryption of laptops for health initiatives staff. Evaluated & procured software solution to improve camp and before/ after school registration process leading to increased registration of 2000 camper weeks. Mentored help desk support specialist. Coordinated third party contractors and vendors as needed.

Total Computer Solutions, Inc; Centennial, CO May 1996-present Titles: IT Consultant, President

Provided IT support for small to mid-sized businesses. Collaborated with owners to determine needs. Decided how to implement best practices for network, server, and client systems and devise and implement operations and procedures for anti-virus, backup, storage, power management. Improved security including anti-virus (both client & server), firewalls, encryption and VPN. Configured internet connectivity options (WAN) to hardware to LAN. Network configuration, switch management, DHCP & DNS. System administration, including user account management, file sharing, printer configuration. Worked with Apple, PC, and various UNIX systems. Mac from OS 5 to OSX 10.15. PC - Windows 2.1-10, NT server, Server 2003 to Server 2016. Worked with VMWare virtualization environments using vSphere 3-5.

Consulted with owners to analyze business processes and device hardware and software solutions to address those needs. Coordinated with vendors to resolve specific application problems. Optimized systems to minimize cost, and increase office staff productivity. Troubleshot network, remote access, client and server problems including hardware, operating systems and software. Trained client support staff to administer systems and resolve problems. Served over one thousand clients in diverse businesses, including:

- Professional Services - Real Estate

- Oil & Gas - Financial

- Retail - Construction

- Non-profits - Medical Providers

Sematron, Inc; Littleton, CO May 1994-May 1996

Titles: Director of Computer Services, Treasurer, Cofounder Coordinated computer consulting with clients in the oil industry, attorneys, medical providers, and other small businesses. Solved hardware, software, configuration, and networking problems for clients.

Marathon Oil Company; Littleton, CO June 1978-May 1994 Titles: Associate Scientist, Geophysicist, Senior Geophysicist, Senior Geologist, Senior IT Administrator

Wrote software in over 30 programming languages, on hardware ranging from microprocessors to super computers. Authored software for in-house seismic processing environment used by exploration researchers. Served as mathematical consultant to research departments. Wrote software for seismic source evaluation & co-authored & published paper describing the methods of evaluation. Developed approaches for velocity analysis, migration, vertical seismic profiles. Maintained in-house application of over 300K lines of code. Wrote software for field portable acquisition quality control systems. Specified hardware, compilers, and applications needed. DALE E. WATTS

303-***-**** Centennial, CO addvri@r.postjobfree.com DALE E. WATTS

303-***-**** Centennial, CO addvri@r.postjobfree.com Coordinated company involvement in consortia at Stanford, Princeton, and Colorado School of Mines.

Led software quality initiatives at the Research Center. Developed methods to measure software

& predict quality issues. Co-authored internal reports to improve the development process and increase the quality of software.

Developed methods & wrote software for modeling sedimentary deposition. Published numerous papers and poster sessions (co-authored) describing this capability. Provided direct IT support for users of 120 Macs & 40 UNIX workstations in Littleton office as well as remote support for offices in 17 countries. Trained IT support personnel for Houston office.

Education

Master of Science - University of Denver, Mathematical & Computer Science Bachelor of Arts - University of Denver, Magna Cum Laude Double Major: Mathematics & Computer Science, and Political Science



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