Ambitious cyber security professional and Java Developer eager to contribute learned

knowledge in an Information Technology role. Skilled in PowerShell and troubleshooting in a freelance setting. Adaptable and driven with strong work ethic and ability to thrive in a team-based or individually motivated settings. Work History

2020-04 –

2020-06

2019-12 –

2020-03

Software Developer Apprenticeship

• Completed 320-hours of live and intensive training in Java 14, Spring Framework, Angular, MySQL and AWS.

• Learned to work within a software team using Agile and SCRUM as well as source control with Git

• Developed full-stack web applications in a collaborative group setting.

• Learned about developing full-stack web applications for the cloud.

Test Technician

Leonardo DRS, Melbourne, FL

• Compiled test results to organize and consolidate knowledge gleaned from conducted tests.

• Interpreted and explained technical specifications to enhance quality and accuracy of tests.

• Diagnosed faulty testing equipment to prevent false or misleading data within dataset.

• Cleaned and organized testing area to guarantee safety and security of test environments.

• Utilized Excel to track and model information.

2019-06 -

2019-10

Repair Technician

Thales Group, Orlando, FL

• Responded to support requests from end users and guided individuals through basic troubleshooting tasks.

• Processed over 30 technical support requests daily for technical assistance on wide range of issues related to Office 365 and malware.

• Removed malware, ransomware and other threats from laptops Contact

Address

Palm Bay, Florida, 32907

Phone

321-***-****

E-mail

addvr1@r.postjobfree.com

LinkedIn

https://www.linkedin.com/in/qu

inton-davis-178bb1151/

GitHub

https://github.com/quintondavis

Skills

PowerShell ver. 3.0/5.0/6.0

Windows Core

Windows Server 12R

Windows Server Manager

Active Directory

Hardware and Software Installation

Troubleshooting

Data Backup and Recovery

System Updates

Diagnosing Issues

Technical Support

Soft Skills

Logical Thinking

Staff Education and Training

Time Management

Client Relations

Remote Access

Software

Quinton Davis

and desktop systems.

• Patched software and installed new versions to eliminate security problems and protect data.

• Engaged end users and answered questions via email, phone, website live chat and in forums.

• Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions.

2019-01 -

2019-06

IT Field Technician

Cook Technology Corporation, Orlando, FL

• Configured hardware, devices and software to set up workstations for employees.

• Patched software via TeamViewer and other remote access tools.

• Removed malware, ransomware and other threats from laptops and desktop systems.

• Documented all transactions and support interactions in system for future reference and addition to knowledge base.

• Increased sales by educating prospects on benefits of products and services in comparison to competitors.

• Maintained flexible schedule and responded to after-hours and weekend emergencies.

• Evaluated latest technology innovations and adopted cost- effective, useful solutions.

• Fixed common issues with Windows 7/8/10.

• Broke down and evaluated user problems using test scripts, personal expertise and probing questions.

• Used PowerShell to provide network-wide changes to programs.

2018-03 -

2019-01

Assistant Supervisor

Zpacks, Melbourne, FL

• Completed yearly evaluations, set realistic goals and determined pay raises.

• Trained assembly finishers and evaluated quality of work.

• Monitored employee performance and developed improvement plans.

• Entered data into NetSuite system, implementing tight safeguards to secure financial and personal information.

• Decreased headcount from 15 to 40 while driving productivity Microsoft Office

Windows 7/8/10

Mac OS

Linux

Visual Studio Code

Windows Server Manager

Technology and

Languages

Java 14

Angular 6

JavaScript

HTML 5

CSS 3

SpringBoot

Git

SQL

Visual Studio Code

GitHub

RESTful

up by 30%.

• Used sewing expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

• Supervised special projects to make sure they were completed ahead of schedule while ensuring quality.

• Configured hardware, devices and software to set up workstations for employees.

• Patched software and installed new versions to eliminate security problems and protect data.

• Removed and replaced malfunctioning components to correct hardware problems.

• Helped streamline repair processes and update procedures for support action consistency.

• Removed malware, ransomware and other threats from laptops and desktop systems.

2015-12 -

2018-03

Machine Operator III

Zpacks, West Melbourne, Florida

• Maximized productivity and maintained production over 150% by keeping detailed production records and identifying hold- ups.

• Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.

• Supervised preventive and corrective maintenance processes, resulting in fewer sewing machines being sent in for repairs

• Repaired customer returns to ensure company standards and to ensure consumer loyalty.

• Trained new and existing employees in the department and on new products

Education

2020-04 –

2020-06

2019-11 -

2020-09

Fullstack Java Bootcamp

Woz-U – Phoenix, AZ

Cybersecurity Certificate: Cybersecurity

University of Central Florida - Orlando, FL

2017-08 -

2018-12

Associate of Science: Computer Information Technology Eastern Florida State College - Cocoa, FL

2013-01 -

2015-12

Associate of Arts

Eastern Florida State College - Cocoa, FL

Accomplishments

• Used Microsoft Excel to develop inventory tracking spreadsheets.

• Increased production of a team of 15 by 30% averaging over 100% production in a six-month timeframe.

• Documented and resolved a computer hardware issue which led to protecting customer and employee privacy.

• Class Projects:

i.) Blogging Platform (2020)

• A blog-authoring application similar to

Medium.com, built using Java 14, SpringBoot,

MySQL, Bootstrap 4 and Angular 6, hosted on

Heruko. This application is complete with

payment integration for premium features.

ii.) To-Do Application (2020)

• A full-stack web application allowing the user

to manage their To-Do list. Developed in Java

14, SpringBoot, MySQL, Bootstrap 4 and

ReactJS, hosted in Heruko.

.

Contact this candidate