Manager Data
Resume:
Jatin Patel
*******@*****.***
SUMMARY
Program Leader with an innate passion in
building a product from its concept to
launch, using lean processes to enable
customer value stream. Influencing and
persuasion skills to motivate large teams
spread around the globe to operate as a
cohesive team and complete the
programs on time. Proven track record of
driving operational rigor in product
lifecycle processes, creating software
delivery roadmaps, evaluating and
assessing risks, and governing
synchronized releases in complex
programs. An open mindset to navigate,
adapt and lead teams through ambiguities
and challenges. Systems thinker with the
ability to synthesize disparate
perspectives into viable insights and
devise courses of actions. Exceptional
leadership and communication skills in
orchestrating and executing strategic
initiatives, and providing program
transparency to stakeholders, partners,
customers and executive leadership.
Extensive experience in Enterprise
Products, API, Cloud, Device Level
Security, Information security,
Compliance, Data, Analytics and agile
transformation programs. Possess
in-depth knowledge of Business and
Technical Processes pertaining to IoT,
Power, Oil & Gas, Financial Services,
Healthcare, Education and e-commerce
industries. Demonstrated an ability to train
and retain Self-Motivation and be
Customer Focused.
SPECIALITIES
Big Picture thinking and selling of vision,
Budget and Cost Management, Risk
Management, Agile/Scrum Delivery,
Scheduling, People Management,
Leadership and
team-building,Communication, Influence
and negotiate, Conflict and dependency
resolution, Stakeholder Management (
including C Level), Planning and resource
management, Program and Project
Management tools and techniques,
Analytics, SDLC, Cross-Functional Team
Leadership, SOW and propositions
development, Business Strategy,
Business and Requirement Analysis,
Product Vision, scope, priorities,
EXPERIENCE
Deserve, Menlo Park, CA -Sr. Platform Manager/TPM Mar-2019 To Feb 2020
As Technical Platform Manager, I am responsible for building the Deserve B2B platform; work with customers and an experienced cross-disciplinary team to conceive, design and develop innovative FinTech products on AWS Ecosystem. This initiative helped Deserve to get 20% of new customers and 10% increase in revenue.
● Work with key stakeholders in product management and executive teams to define strategy and requirements
● Lead cross functional development on new technology from design through delivery
● Work with remote teams to deliver supporting software and services in sync with launch timelines
● Identify opportunities and implement solutions to delight, scale technical & product offerings and improve the processes to deliver value to partners
● Drive complex cross-functional projects to deliver new products, features and improvements
● Establish effective cross-functional processes to anticipate, understand, prioritize and exceed the desires, needs and requirements of both deserve and partners
● Build clear and transparent communication channels to align internal stakeholders and ensure that relevant audiences receive accurate, consistent and trustworthy information about Deserve initiatives and offerings
● Work with stakeholders and effectively execute all aspects of the program management lifecycle, from conception and planning through execution, delivery, support and deprecation
● Balance the paramount need for assuring the privacy and security of Deserve data, compliance with regulations, need to access valuable audiences
● Support data governance development initiatives that enable product, engineering and tooling improvements across Deserve systems and processes (e.g. fine-grained access controls, data discovery, data processing registry.)
● Communicate and coordinate with cross-functional stakeholders to embed data governance controls and policies across the enterprise
● Develop strong partnerships with key stakeholders from data eng (e.g. privacy, machine learning, and logging), Site Reliability Engineering (SRE), security, and legal
● Identify technology gaps and coordinate with 3rd party vendors to assist key stakeholders in arriving at a build vs buy decision
● Identify project risks and suggest mitigation measures to meeting goals for data governance
● Product management and ownership for data governance across all of Data Engineering to cover AWS S3, workflow, and more
Freddie Mac/JPM Consultancy, Fremont, CA - Principle TPM Mar-2019 To Feb 2020
Manage scope, schedule, cost, quality, resource, procurement, change, risk, site policy launches and issues of the existing FreddieMac PII and PCI compliant Big Data AI/ML Analytics Platform (“BDAP”) Hortonworks Hadoop on- premise environment, Data Transformation, BI, Data engineering and infrastructure to Amazon Web Services (“AWS”) Cloud based on Devops . The initiative helped Freddie Mac to reduce 10% cost and increased customer adoption by 20%.
● Develop detailed analyses to solve complex challenges involving all aspects of safety operations on the platform.
● Established, implemented, and optimized processes to ensure successful execution of various Engineering initiatives in a fast-paced environment by proactively managing risks
● Support the organization with adoption of principles including Agile, Project Management and Roadmap Ownership
● Worked with operations, policy and engineering teams to design, scope, and shepherd features
● Coach teams in proper agile processes and procedures.
● Proactively managed project milestones and timelines
● Defined and tracked program metrics & KPIs, set up mechanisms to track/report
● Ensured projects are completed on time and within budget.
● Increased the effectiveness and efficiency as well as coordination and requirements, roadmap and plan
commitments, build vs buy, Track all
phases from concept to launch, sign-offs
Develop and track OKRs and KPIs, QBR
Presentation and Delivery, Design and
Refine standardized and repeatable
processes, Portfolio and product
management, PMO, Customer & Sales
Feedback,Competitive Research,Product
Promotion Vendor Management, Hire,
Train and development resources,Launch
(go-to-market),Organizing workshops,
Value Based Delivery,Developing Sales
support material and Supporting sales
channels, Data Analytics
TECHNICAL SKILLS
AWS (EMR, IAM, EC2, Redshift), Time
series, Hadoop, Cassandra, Kafka,
Airflow, Genie, ELK, Snowflake, Tableau
and other Data & Analytics Services,
Jira,Rally, Aha, MS Project, Excel, Visio,
PowerPoint and SharePoint, UX,
Architecture, Machine Learning, AI, SQL,
Security, Cloud, Devops, Serverless,
Spring,
API,BuildingAlexaSkills,Containerization,U
X,SaaS,Java, Microservices, PaaS,
Integration, BI, Statistics, Supervised
Learning
AWARDS
● The "ACTS" Accountability,
Collaboration, Trust, Speed Award by
William Ruh by CEO & CDO GE Digital
out of 25000 digital employees
● Above and Beyond Award from Sham
CTO GE Digital
● Deliver results in an uncertain world by
Sr. Director GE Digital.
EDUCATION
DBIM, India — MBA
May 2003 - May 2005
PROJECTS
Confidential Start up,
Pleasanton, CA -Advisor
Nov 2018 - Current
Advising confidential startup CEO and
Team on the Global Vision, Company
Vision, Product Vision, Goals,
Initiatives, Strategy, Research,
Product/market fit, Customer
Development, funding/market fit,
go-to-market, Design, Technology,
Customer Validation and Funding
Strategy.
communication between functions; proactively identify and resolve issues and make recommendations for improvements to existing processes.
● Demonstrated mastery of the intricacies of cross functional and cross business interactions and dynamics in global teams.
● Coordinated and monitored the scheduling, pricing, and technical performance of company programs.
● Managed the automation of software project lifecycle processes for plan, acquire data, build, test, release and land
● Developed new business and expanded product line. Ensured adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to programs from various departments.
● Defined processes, data flows and shared tools and continuously improve Freddie Mac’s product development and service delivery workflow
● Identified and developed process improvements, such as dashboards and other data visualizations, to increase performance, functionality, quality, and efficiency in our projects and data pipelines.
● Established vision and drove the operational strategy, quality strategy and organizational and resource strategy by working with executives
● Created learning content, gave presentations, and supported a continuous learning culture.
● Coordinated product development & BDAP migration on AWS across 15+ teams
(product management, support, engineering,billing, Data Science, support, training etc.) in highly complex org structure and dynamics.
● Influenced policy, product development, product testability, stability to ensure a superior end to end customer journey
● Lead all phases of the software development life cycle including design, development, testing, and deployment, while collaborating with other internal teams and groups.
● Managed multiple projects, teams, and schedules in a rapid-growth environment, to coordinate successful/timely releases and achieve quality objectives
● Helped drive a lean culture across the organization.
● Managed consistent, effective rhythms for collecting data and publishing metrics. Barrick Digital,Pleasanton, CA -Lead TPM
Mar 2018 To Mar 2019
Managed the creation of a stable repeatable digital solution which can deliver huge market-changing innovations, in bite-sized pieces. Defined the technology roadmap & strategy on AWS . The products helped to reduce processing cost by 5%.
● Managed~ $50 million in NPI by putting into place financial mechanisms to track spending across development teams.
● Build agile/scrum practices in digital org and partner with external consulting teams to build scrum curriculum, share the current practices with them and create best practices to implement in Barrick.
GE Digital, San Ramon,CA -Principal PM/DM
June 2014 - March 2018
Managed delivery of Operational Performance Management and Predix Data Fabric Platform on Amazon Web Services(AWS). The products have impact on targeted orders of
$1B+ in 2018
● Coordinated product development & M&D migration on Predix APM across 27+ teams in highly complex org structure and dynamics.
● Defined the technology roadmap & strategy. Managed~ $40 million in NPI and SG&A by putting into place financial mechanisms to track spending across development teams.
Center for Medicare and Medicaid Services, Baltimore, MD -PM Oct 2013 - Jun 2014
MSDE,Baltimore,MD - PM Feb 2011 - Oc 2013
TRI, Bay Area, CA -Manager Jun 2006 - Feb 2011
HDFC BANK, India -Analyst May 2005 - May 2006
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