Office Assistant Customer Service

JERRICO M. MALABUYOC

Al Rigga, Dubai, UAE

Mobile #: +971*********

Email address: ***********@*****.***.**

JOB OBJECTIVES

To seek a challenging position in your company that will bring opportunity and growth that best fits my qualification and to further develop my talents and skill for continuous career improvement.

WORKING EXPERIENCE

Feb 2018 – May 2020 Dar Al Handasah Shair and Patners

(Promoted as Receptionist)

Dubai, UAE

Duties and Responsibilities

Provides excellent customer service experience in quality assurance which deals with yield management, corrective and preventive actions.

Act as the first point of contact and represents well the company at the window of public relations.

Dealing with correspondence and answer all incoming calls, handle caller’s inquiries whenever possible, and re-direct calls as appropriate.

Direct guests to the appropriate staff member.

Open and date stamp all general correspondence.

Assist in the planning and preparation of meetings, conferences and conference telephone calls, including bookings of board rooms.

Coordinate the repair and maintenance of office equipment.

Coordinates drivers’ schedules and their dispatch.

Preparing and maintaining office records/reports and correspondence pertaining to the professional’s and management staff’s area of responsibility.

Arrange outgoing transmittals and packages to internal and external customers.

Maintain hard copy of the updated records in the system and ensure that the information is accurate and up to date.

Nov 2016 – Jan 2018 Dar Al Handasah Shair and Patners

Messenger / Office Assistant

Dubai, UAE

June 2013 – July 2015 Tanzifco Emirates L. L. C.

Loc: Emirates Identity Authority Abu Dhabi

Messenger / Office Assistant

Abu Dhabi, UAE

Duties and Responsibilities

Operate office machines, such as photocopiers and scanners and personal computer.

Compile, copy, sort and file records of office activities.

Answer telephone, direct calls and take message.

Pick - up and deliver documents, messages and other items.

Performs other tasks which may be assigned by immediate supervisor and the managing director.

Training others co-worker in office to perform work well by utilizing computers application and maintain effectiveness of the office practices and procedures.

Monitoring the use of equipment and supplies within the office.

Assisting other administrative staff in wide range of office duties.

Coordinating the maintenance and repair of office equipment.

EDUCATIONAL BACKGROUND

TERTIARY : Lyceum of the Philippines University

Medical technology (undergraduate)

S.Y. 2002- 2004

SECONDARY : St. Thomas Academy

Sto. Thomas, Batangas, Philippines

S. Y. 1998 – 2002

PERSONAL BACKGROUND

Birth Date : October 25, 1985

Status : Single

Religion : Roman Catholic

VISA Status : Cancelled Visa

I hereby certify that above information are true and correct to the best of knowledge.

Jerrico M. Malabuyoc

Contact this candidate