Support Customer

DENNILE LUMANTA VILLANUEVA

************@*****.*** 7273409 +63-995*******

Experience

June 2015 – May 2016

News Monitoring and Transcriptionist

TNL Company

Scout Borromeo, Quezon City

-Filters news from print and broadcast media regarding our clients.

-Transcribes audio and video files regarding campaign materials

July 2016 - March 2019

Email Support Representative

TaskUs Anonas

962 Aurora Blvd.

-Answers customer related emails.

-Approves documents for a ride share app.

March 2019 - September 2019

Customer Support Advisor / Chat Support

Sutherland Global Services

7F Harvester Corporate Center, Cubao, Quezon City

-Answers customer related emails

-Handles live chat in dual concurrency

Education

Tertiary

Bachelor in Journalism

2011 - 2015

Polytechnic University of the Philippines

Sta. Mesa, Manila

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