Social Media Sales

Deepthi H

** ******

addu0u@r.postjobfree.com 887******* www.linkedin.com/in/deepthi-haribabu SUMMARY

3.7 years of experience in EPM, ERP & General Ledger module of Finance Domain.

Experienced Peoplesoft Developer and as well as SQL developer.

1.4 year of experience in Cyber Risk Analytics of P&C insurance Industry.

Experienced Excel &Tableau User.

PROFESSIONAL EXPERIENCE

Guidewire Software’s Feb’ 2019-Present

Part of Guidewire Cyence Risk Analytics Project team where we measure the financial impact of risks for the insurance industry through data science and economic modeling. Data Support Analyst

Supported ongoing customer requests to use our application, do business research, triage internal data, and put together customer portfolios.

Worked with engineering teams to ensure timely completion of customer deliverables and managed expectations with customers Help triage a variety of customer-related issues and coordinate with the right R&D teams to respond / resolve.

Proficiently collected, cleaned large set of client shared portfolio’s, post which integrated with risk ratings and reconciled data for client. (excel and R)

Created and maintained a dashboard to keep track of SLA’S & highly impactful customers. Also analyzed & inferred useful insights from those for business purpose (Tableau & R).

Involved in scraping data(python) from websites for internal data collection. Cognizant Sep’ 2018-Jan’ 2019

Programmer Analyst

Worked on Production Support, Enhancement of Maintenance Project called ANTHEM which is a healthcare financial project.

Standard Chartered GBS Jun’ 2015-Aug’ 2018

Part of General Ledger Enrichment Layer(GLEL) project team supporting the key financial applications under FAM(Finance Applications Management) in terms of Technical/functional troubleshooting, configuration, monitoring & managing day to day application processes, working with production support for batch related functional issues etc. besides coordinating the external and internal audit queries in terms of application data and processes. Analyst:

Provided Technical Support as L3 team by trouble shooting and suggesting solutions to the production support team for more than 100 batches of transaction processes (TP’S).

Prepare testing environment with prerequisites and replicate with production data to run the test runs.

Worked on user escalations and suggested product enhancements by understanding the difficulties faced and generated RCA (Root Cause Analysis) and Reconciliation Reports. Developer:

Suggested and developed enhancements for the existing TPs (Transaction Processing) under BOW

(Book of Work) based on business requirements.

Identified, assessed, and solved complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors.

Business and functional Analysis of change requests, enhancements & project engagements has been carried out to ensure that the change reaches a logical conclusion as per change management policies and procedures EDUCATION

Course Institution Year Remarks

Post Graduate Program in Business Analysis

and Business Intelligence Great Learning, Chennai 2019 Completed Bachelor of Computer Science & Engineering Velammal Institute Of Technology, Chennai 2015 80% XII Velammal Matriculation Higher Secondary School, Chennai 2011 94.4% X Velammal Matriculation Higher Secondary School, Chennai 2009 92.2% 1 P a g e

ACADEMIC PROJECTS

• Project 1: Visualizing Art House sales data using Tableau Description:

This project explored the art of problem-solving with the aid of visual analytics. Tableau’s data visualization tools were used to create interactive dashboards to uncover hidden insights to identify the performance of an Art Auction House in terms of profitability and sales.

• Project 2: Factor Analysis of consumer perception on Cereal Brands, Description:

Consumer perceptions towards a brand can be built on various parameters depending upon the product. This project uses Factor Analysis to evaluate and identify the most significant attributes that contribute towards the consumer perception of the different cereal brands.

• Project 3: Neural Network model on Employee Attrition Description:

The project investigates the factors that cause employee attrition in organizations. An employee attrition model was built using moderate neural network model and random forest. After generating common performance parameters for both the models, an ensemble model was created that identified the cause of employee attrition..

• Project 4: Built a logistic regression model to predict customer churn in the Telecom industry Description:

The primary objective was to investigate the parameters contributing for customer churn (attrition) in the Telecom Industry. A Logistic Regression Model was developed and validated with test data to predict customer churn.

• Project 5: Built a forecasting model to predict monthly sales for the next 2 years Description:

Analyzed historical sales data of a company. Developed multiple forecast models (Winter-Holts, ARIMA) and recommended the optimum one to predict sales for the next 2 years.

• Project 6: Performed Brand perception analysis using text mining on twitter data: Description:

Brand perception of a multi-national organization was analyzed by extracting Twitter mentions for the brand and conducting text mining (Correlation, Frequency, Topic Modelling, Sentiment Analysis) on it. CAPSTONE PROJECT OF PGP-BABI

RECOMMENDATION OF MULTIPLE PRODUCTS BASED ON CUSTOMER REVIEWS Built a model that classifies various products as "good" or "bad" based on the reviews available from various platforms(E-commerce & social media).A subjective conclusion from the user's review could help the customers in deciding whether to purchase that product or not.

Classification steps involved statistical models like Naïve Bayes, Logistic Regression, & Random Forest. KEY SKILLS & TOOLS

SQL Developer, PostgreSQL, Toad

Advanced Excel

Tableau

Statistical Methods for decision making

Descriptive and inferential modelling

Predictive modelling

Principle Component Analysis, Factor Analysis

Text Mining, Data Mining

Microsoft Office suite

Basics of google analytics

JIRA

Confluence`

DATABASE

Oracle 11G, DB2, Toad 2.5, PostgreSQL

PROGRAMMING LANGUAGES

• Proficient in R

• Proficient in SQL

• Basics of Python

• Proficient in People code

EXTRA-CURRICULAR ACTIVITIES

District Level Ball Badminton Player, Athlete.

PERSONAL DETAILS

• Full Name : Deepthi H

• Phone number : +91-887*******

• Location : Chennai, Tamil Nadu, India

WORK AUTHORISATION: I am actively looking for onsite opportunities. I would like to have VISA sponsorship.

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