Patrick Khanna
San Diego, United States **********@*****.*** 858-***-****
SUMMARY
Driven professional with a broad skillset focused on tackling challenges in business, healthcare, and technology. EXPERIENCE
Operations Manager
• Guided healthcare providers through onboarding procedures and software customization.
• Worked closely with developers to create an interface for each client based on the unique needs of the client's medical practice.
• Created enhancements for developers to implement in company software architecture to reduce screen time for providers.
• Produced financial statements for client accounts.
• Evaluated and revised training videos used to onboard new clients.
• Tracked industry trends by utilizing online analytics tools and staying up to date on relevant news. Manager
• Expedited treatment of late stage cancer patients and increased success rate of clinical trials by communicating with patients, physicians, pharmaceutical companies, and contract research organizations.
• Developed knowledge of and followed protocols covering patient care and clinical trial operations.
• Created websites to educate healthcare providers and families of patients about clinical trials.
• Maximized team performance by cross-training employees.
• Networked with executives from multinational pharmaceutical corporations including AstraZeneca, Eli Lilly, and Pfizer while representing the company at the world's largest cancer conference, the American Society for Clinical Oncology Meeting in Chicago. Software Development Intern
• Created interactive websites using AngularJS, Spring, and Hibernate frameworks.
• Collaborated with other developers to identify and resolve functionality issues in company software.
• Wrote technical documentation for new software in development including company's flagship product, Medintelli.
• Created a chess club in the office to break down social barriers between domestic and international employees. CEO
• Created and managed teams to provide group training and personalized one-on-one coaching services for clients to improve computer skills ranging from Microsoft Office to C++ programming.
• Guided the end to end process beginning at market research and acquisition of clients and culminating in evaluation of customer satisfaction and retention rate.
• Built communities for clients to come together for training and networking purposes on social media platforms.
• Prepared clients to participate and eventually place first in an international competition broadcast live on social media.
• Partnered with the Neil Squire Society to raise funds and awareness for sensors allowing patients with quadriplegia to operate computers for complex purposes with only the use of tongue muscles.
• Partnered with local technology non-profit organization to develop mobile application to increase interest in STEM careers among children from underprivileged communities.
EDUCATION
Bachelor of Arts in Applied Mathematics
Washington University in St. Louis • St. Louis, MO • Class of 2016 SKILLS
C++ • Java • MATLAB • Python • R • SQL
PatientClick June 2019 - September 2019,CASan Diego, Biapharm March 2018 - October 2018,CASan Diego,
Sysintelli November 2017 - June 2019,CASan Diego, Carry Kings October 2011 - Present,CASan Diego,