Customer Service/ Data Entry
Resume:
Rebecca J Rodz
Cudahy, WI 53110
*******.******@*****.***
Career Objective:.
Hard working professional with 13+ years experience in Customer Service and Office settings. Proven knowledge of office equipment and able to multi-task. Aiming to aoply my skills to successfully fill the position of Customer Service Representative at your company.
Professional Experience:
Zablocki VA Medical Center, Milwaukee, WI
Program Support Assistant for Rehabilitation Services Feb 2001-June 2006
Answered multi-line phone system
Scheduled appointments
Created “cheat” manual for new employees
Ordered office supplies
Typed any documents that Program Manager or Therapist requested
Created Therapists schedules in Outlook
CFC Campaign Manager
Checked patients in/out
Worked closely with Physical Therapy, Occupational Therapy, Speech Therapy, and Recreation Therapy
ISKY, Milwaukee, WI
Customer Relations Specialist Jan 2000-Feb 2001
Scheduled LensCrafters patients eye exams
Data Entry
Contacted BMW customers and surveyed New Car Purchase or Service Appointments
Education:. Pulaski Highschool, Milwaukee, WI
Completed course work towards Highschool diploma 1997
Additional Skills
Fast and quick learner
Friendly
Able to follow oral and written directions/multitask
References:. Available upon request
Contact this candidate