Customer Care Executive Assistant
Resume:
Personal details
Masuba Fred
070*******/077******* addt48@r.postjobfree.com
Ugandan
Career Objective
To be a flexible, focused and professional worker in an organization at all times, even when working under pressure. I am confident that with my skills and experience, I would make an excellent member of your team.
EDUCATION BACKGROUND 2014-2017
Uganda Christian University
Bachelor’s degree in business administration (Accounting option)
2012-2013
Mbale Secondary School
Uganda Advanced Certificate of Education
2008-2011
Masaba Secondary School
Uganda Certificate of Education
EXPERIENCE
2019,May-December Accounts Assistant, Thatch Lounge and Restaurant
I was responsible for auditing, recording and filing daily sales per outlet and issuing invoices for sales.
Processing supplier invoices, approve staff advances, approve expense requisitions.
Maintaining debtors and creditors accounting ledgers by verifying and posting account transactions and recouncilling monthly statements.
Verifying the validity of account discrepancies by obtaining and investigating information from sales, trade promotions and stock levels.
Generating weekly, monthly analysis reports detailing paid and unpaid invoices and other accounts receivables and payables.
Providing accurate and effective book keeping and records management.
2019, January-May Assistant Sales man,Keshwala Group .
I also learnt more about products of Nile Breweries.
I learnt how to be plenty of patience with the kind of people I would meet.
How to welcome and advise customers
How best to arrange ordering and delivery of product.
To ensure that goods are well displayed.
2017-2018, Field Officer, TRIDI.
I have learnt how to collect data and enter information into the appropriate systems.
The client customer relationship was my technique that enabled me collect data with ease. The farmers were my clients
Assessing and guaranteeing the accuracy and consistency of collected data.
Ensuring data is protected from unauthorized parties
2018, April-date, Managing personal business
I have learnt the challenges of starting a business and how to come up with solutions of managing and sustaining e.g. no credit, time management, honest and recording keeping.
I have learnt the importance of providing great customer care service to gain maximum sales.
I am responsible for organizing stock to ensure that it’s controlled.
I carry out risk assessment to prevent losses and business failure.
2016-2017, Internee, Revenue department Northern Division Local Government
In the organization as an internee under the department of revenue, I focused on calculating and collecting rents, council tax and business rates, looking after all the administrative work.E.g council meetings, writing minutes.
I learnt how to collect and process payments of clients and workers.
Visiting fields to assess clients enabled me to improve on my customer care services and interpersonal skills.
I was able to learn how to advise people/clients who are having difficulties in keeping their records and remitting council taxes, rents rates and agreeing how they will pay off their debts.
The kind of work I used to do enabled me to use a range of computer systems and software packages. Therefore I learnt how to use Microsoft office e.g. excel, word, database, and publisher.
2015-2016, hand sorter supervisor, Gumutindo Coffee Cooperative Enterprise Ltd
To keep records of the bags sorted
Payment of the hand sorter workers
I learnt how coffee husks are sorted
How to hand conflicts between fellow workers
Improved on communication skills
Interpersonal skill was also attained
LANGUAGUES SPOKEN
English, Lumasaba, Luganda
REFEREES:
Mr. Wogoli Lazarus
Manager
The Source Cafe
Jinja Uganda
addt48@r.postjobfree.com
2. Mr Masiga Wandui Clet
Director
TRIDI
addt48@r.postjobfree.com
3. Jiga Alvin
Supervisor
Gumutindo Coffee Cooperative Ltd
addt48@r.postjobfree.com
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