Manager Insurance

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Candi C. Hughlett

*** ******* *** ********, ***** 75114

*************@*****.*** • 214-***-****

QUALIFICATIONS SUMMARY

Assertive, customer-centric professional with solid transferable skills and experience in the Insurance and Human Resources Leave Benefits sector.

Business Support: Expertise in providing guidance and technical assistance on the underwriting of policies. Brings on-board a proven track record of handling underwriting business from enquiry right through to quotation, acceptance and endorsement. Able to identify, create and present data critical to risk management consultation.

Relationship Development: Demonstrated ability to interrelate with teams and build collaborative, trustworthy relationships across functions to achieve set goals. Exceptional communication skills to be leveraged in conveying complex information clearly and accurately.

Additional Strengths: Equipped with extensive experience of directing various Human Resource functions, including serving as a Human Resources Leave Benefits and FMLA Leave of Absence Coding Specialist in previous positions. Dedicated team player; able to develop and recommend solutions to existing challenges that can be adopted broadly within an organization. Identifies and resolves complex problems with little or no precedent. PROFESSIONAL EXPERIENCE

CHILDREN’S HEALTH SYSTEM OF TEXAS, HOSPITAL CHILDREN’S MEDICAL CENTER, Dallas, TX FMLA Leave of Absence Specialist (11/2018 – 02/28/2020) Places employees out and returns them back on leave of absence in the Kronos system for all of Children’s Health, including both occupational and non-occupational disability events. Selected Contributions:

Tracks and responds to leave inquiries from different sources, including employee, employee manager/supervisor, occupational health, human resource, among others.

Collaborates with subject matter experts in executing sensitive processes.

Provides exceptional customer services while ensuring compliance with established procedures.

Liaises with employee supervisor/manager to ensure data accuracy and resolves any issues that arise.

CHILDREN’S HEALTH SYSTEM OF TEXAS, HOSPITAL CHILDREN’S MEDICAL CENTER, Dallas, TX Insurance Coordinator (5/2014 – 11/2018)

Assisted with the Center’s insurance program which included lines-of-coverage involving aviation, automobile, machinery, crime, employment, hospital professional liability, pollution, property, workers compensation, among others.

Selected Contributions:

Participated in insurance reviews and provided input on levels and scope of coverage. Candi C. Hughlett

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Diligently investigated and evaluated potential and actual claims and reported to identified insurance carriers.

Employed professional/technical experience, judgment, and precedents in analyzing possible solutions to resolve problems.

Provided insurance information to outside agencies and assisted in compliance with insurance reporting requirements.

Reviewed and negotiated contractual language of organizational obligations related to insurance.

Analyzed and reconciled statistical data to support the continuation or reduction of premiums paid or reserves when it came to financing the facility’s insurance programs.

Identified and documented liability claims and reported to insurance carriers and others as required.

Coordinated expenses with financial services from the Children’s Self-Insurance Trust in payment of claims and settlements.

Practised proper safety techniques as per hospital and departmental policies and procedures. ASSOCIATION INSURANCE MANAGEMENT (AIM), Dallas, TX Assistant Underwriter/Account Manager, (9/2008 – 3/2014) Acted as a Facilitator between Insurance carrier, general agents, retail agents and the insured. Submitted the renewal option to the underwriters for review and processing. Oversaw the issuance of ERISA documents and monitored acceptance of Arbitration agreements. Key Achievement:

Became a Licensed General Lines Agent – property and casualty in 2012. MEDICAL CITY DALLAS HOSPITAL, Dallas, TX

Medical Records Technician, (1/2008 – 8/2008)

Diligently processed daily patients’ files for Physician review before and after appointments. Completed requests for medical records information. Additional Experience

Receptionist/Underwriter Assistant Accident Insurance Services, 12850 Spurling Road Dallas, Texas

Floral Department Manager Albertson’s Grocery, 2106 N. Galloway Mesquite, Texas EDUCATIONAL BACKGROUND

High School Diploma

IRAAN HIGH SCHOOL, Iraan, TX

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