Executive Sales

HAFIZULLA R

E-Mail: ********@*****.***;

Mobile: +91-951*******

Synopsis

Seeking managerial assignments in the areas of Sales, Stores & Admin Operations with an organization of repute

● A seasoned professional with over 9 years of experience in Sales, Store Management & Admin Operations.

● Skilled in handling Escalations and closing the issues at the right time

● Carries a positive attitude, enthusiastic and a firm believer of teamwork. Key Result Areas

Operations Management

● Material procurement, verifying quotations, follow up with commercial department for timely delivery.

● Supporting HR team in overseas labour recruitment. Visiting all over India and taking interview along with trade test personnel.

● Having weekly call with Stakeholders to understand their Business Requirement and based upon that amending the reporting structures.

● Analysing reasons for Parked and Blocked items in Payables book.

● Contacting the supplier with regard to the open receipts where the invoices are yet to be received.

● Conducting Team meeting for having discussion on Team performance and individual contribution.

● Ensuring compliance with Quality Assurance Measures that monitors the consistency and quality of Service provided to the customers.

● Prepare KPI on a weekly and Monthly basis to assess the Team’s performance.

● Planning and ensuring maintenance of various machinery & equipments at any point of time.

● Proactively identifying areas of obstruction/breakdowns and taking steps to rectify them immediately.

Team Supervision

● Leading & monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets.

● Helping team in case of any operational issues, scheduling calls with the clients for any process related issues etc.

● Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members.

●Recognising areas of improvements and organising training programs for the same. People Management

● Handle all sorts of Labour and Staff related issues.

● Handled a team of 7 members & 10 in overseas

● Ensure that Safety and Welfare of the workers and staff in the site.

● Ensure that Attendance and leave records are properly maintained and submitted.

● Ensure that Salary and deductions are calculated and submitted on time.

● Handle Performance Appraisal of employees.

Documentation/ Reporting

● Responsible for preparing daily, monthly and quarterly dashboard.

● Ensuring that exports documentation of all vehicles is accurate and sent on Time.

● Ensuring timely preparation and submission of daily reports related to site.

● Prepare Monthly Budget related to Administration and ensure that bills are submitted against each and every Expenditure.

● Handled Self Bill Invoices (System generated invoices) and queries relating the same. It also includes rising of debits and credits.

● Preparing PPT on a monthly basis and send it to Business and Management to discuss the overall performance. Prepare Daily Metrics and send it to the Team and Management to review productivity.

Work Experience

Jan 2020 – Mar 2020: Ocean Lifespaces India Pvt. Ltd (Sr. Project Coordinator – Stores) Apr 2019 – Jun 2019: MM Exports Pvt. Ltd.,India (Executive Admin) Jan 2019 – Apr 2019 : Comodo Solutions., India, Chennai (Call Transfer Agent- Lead Generation) Sep 2018 – Dec 2018: L&W Pvt Ltd,.Chennai (Admin Executive) Jun 2016 - Aug 2018: Global Green Bridge LLC Dubai, UAE (Admin Executive) Apr2014 - Apr2016: Shapoorji Pallonji Mid East.,Dubai, UAE (Site Administrator) Jul2008 - May 2012: ENOC., Dubai, UAE CSA (Shift Incharge) Education

2002 Bachelor’s Chemistry in New College

1999 12th from Corley Higher Secondary School

1997 10th from Corley Higher Secondary School

Achievements

● Appreciation received from the management for best employee and team working.

● Involved in QMS audit training.

● Recognised and Rewarded with a Gift Voucher for consistent performance.

●Mystery Shopper Award for providing outstanding customer service

●Best employee and star of the month award for good performance at work

●Good & fast in Typing.

Computer Proficiency

● Well versed with Operating System-Windows, MS-Office, ERP Citrix and SAP Personal Dossier

Date of Birth: 16th March 1981

Languages Known: English, Tamil and Hindi

Address: 7, Nehru Nagar, Pallavaram, Chennai

Passport Details: L7162526 & Valid till 11/02/2024

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