Graphic Designer Service Representative

Professional Summary

Skills

Work History

Education

DAVID CRAMER

Amesbury, MA 01913 (H) 1-978-***-**** (C) 603-***-**** **********@*****.*** Deadline-driven Graphic Designer focused on overseeing projects from concept through final delivery. Successfully creates brand messages, strategies and key graphic productions. Resourceful and hardworking with vendor sourcing expertise and empowering leadership skills illustrated over 10 years of industry success. Tech-savvy

Branding and illustration

Graphic design

Adobe Creative Suite

Digital media

Animating

Keen eye for detail

Customer Service Representative 12/2002 to 09/2012 CVS Health – Newburyport, MA

Offered advice and assistance to customers, paying attention to special needs or wants Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes

Compiled customer feedback and recommended service delivery improvements to management Answered customer telephone calls promptly to avoid on-hold wait times Video Editor 08/2013 to 09/2016

SCTV – Salisbury, MA

Developed and managed projects from concept to completion, including storyboards, post-production editing and final delivery formats

Performed post-production work, including assembling raw material, editing sound and sequences and providing final product within time and budget constraints

Edited content in real time at events to deliver high-quality media content within short timeframes Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects Participated in creative meetings to assist in developing ideas and defining project deadlines Scheduling Manager 12/2012 to 05/2019

NCM Hub – Newburyport, MA

Scheduling for local television channels 8,9 and 98 using Cablecast and Carousel by Tightrope Media Systems Editing videos using Premiere, Final cut, Divinci Resolve and Media Composer Editing bulletins for the bulletin board using Photoshop, Illustrator, Krita, and Gimp Downloading content from FTP sites like Peg Media and Telvue Connect Help members learn how to use camera, equipment and software related to the industry Setting up and filming live coverage of meetings, sports and local events,. Setting up audio for radio and podcasting using ENCO and axxia control surface

Developed and managed projects from concept to completion, including storyboards, post-production editing and final delivery formats

Bachelor of Arts 06/2010

Massachusetts College of Art And Design - Boston, MA Associate of Science: Graphic Design 06/2006

Northern Essex Community College - Haverhill, MA

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