Annet Nyamwenge
Nationality: Ugandan
Current Address: Dubai
Summary
Highly energetic Inside Sales Representative who
consistently exceeds revenue goals. Exceptional
interpersonal communication and leadership skills. Diligently follow-up with all leads to drive new business. Expertise in food sales to retail individual and restaurant customers.
CAREER OBJECTIVE
Challenging position in a professional and dynamic organization with an aim to contribute towards the objectives of the organization and simultaneously develop professional skills.
Highlights
● In-depth product knowledge
● Persuasive negotiator
● Clear and articulate communicator
● Project management
● Resourceful
● Sales leader
● Team player
● Driven and decisive
● Analytical mindset
● Technical acumen
Experience
Sales Representative
2011 – 2013
Diva Fashions
Kampala, Uganda
● Maintain a 70% customer renewal rate.
● Keep detailed account records and contact logs.
● Respond to all customer inquiries in a timely manner.
● Negotiate prices terms of sales and service agreements.
● Quote prices credit terms and other bid specifications.
● Utilize a consultative selling approach on all calls.
● Give on-site sales presentations to existing and potential customers
ANNET
SALES
REPRESENRATIVE
CONTACT
PHONE:
EMAIL:
nyamwengeannet21@gmail.
com
Sales Representative
2014-2016
Airtel Kenya Nairobia
● Communicated sales promotions to customers to grow average customer account size by 10%.
● Prioritized daily workflows including all inbound calls quotes and sales-related inquiries.
● Set up new accounts established customer credit and set up payment methods.
● Conducted business to business telephone sales.
● Managed and recorded all leads from outbound telephone marketing.
● Contacted new and existing customers to discuss how their needs could be met with specific products and services
Customer Service Expert
2017 – 2018
Floor Emporium
South Africa (Cape town)
● Wrote sales contracts for orders obtained and submitted orders for processing.
● Emphasized product features based on analysis of customers’ needs.
● Answered customers’ questions regarding products prices and availability.
● Completed company leadership training program.
● Maintained friendly and professional customer
interactions at all times.
● Exceeded targeted sales goals by 20+% on regular basis Sales Representative /Guest Expert
2019 to update
AMERICANA GROUP (KFC)Mall Of Emirates- Dubai
Establish and maintain a high level of customer
service in accordance with Restaurant and Walk-In
&
online order philosophy.
Receive price, and stock books, supplies and general merchandise; update shipping and receiving
data on computer as inventory is received for
Restaurant.
Perform functions related to cashiering such as
operating cash register and credit card machine.
Assist customers, answer telephones and customer service questions, and handle returns and
complaints (if any).
Acquire product knowledge of items sold and needs for the restaurant.
Meet all required standards of confidentiality and safety. Maintain work area in a clean and orderly
manner.
Record end of the day suggestive selling tracking
Refill before and after the shift Wet Wipes, Tissues, Sanitizer, and Coleslaw Salad for the coming shift. QUALIFICATION & PROFESSIONAL CERTIFICATE
Kyambogo University
Certificate in Customer Service Business
Communication,
Customer Services, Sales and Marketing
High School Certificate
References
1. General manager (Mr wamala )
Diva Fashions
E Email: ***********@*****.***
2. Airtel Kenya Nairobia
Mrs Stella (Assistant manager)
Tell: +254*********
3. Supervisor ( Mr Felex)
Floor Emporium +276********
4. KFC Manager
Mr Mohammed Hatam
Tell : +971*********