Retail Pharmacist

CURRICULUM VITAE

TISSY JACOB MATHEW

Mobile: +971-**-*******

EMAIL: *********@*****.***

Profession : Pharmacist

MOH Status : Passed in 2007,#T665

EVALUATION REF. NO : 178061

Professional Qualification

Bachelor of Pharmacy from S A Raja Pharmacy College, Tirunelveli, Tamil Nadu, India in 2002

Career Objective

Seeking an employment opportunity to apply my skills and to work in a challenging environment where my knowledge and enthusiasm will have an application.

Strengths

Self motivated, dedicated, hard working and result oriented professional with good communication and customer service skills and ability to keep cool in hard times.

Well- experienced in insurance protocols and billing.

Professional Experience

Pharmacist in Aster Pharmacy,Sharjah since March, 2011 till March,2019

Pharmacist in Charge in Al Itekal Pharmacy, Abu Shagara, Sharjah from January 2008 till February, 2011

Hospital Pharmacist for over 4 years in Maria Multi specialty hospital, Adoor, Kerala from January 2003 till August 2007

Trainee Pharmacist from Nov 2002 to Dec 2002 in Pushpagiri Medical College Hospital, Tiruvalla, Kerala

Undergone one month training in Medical College, Trivandrum from 20.11.2000 till 20.12.2000

Responsibilities and Duties:

1.Retail Pharmacist in Aster Pharmacy, Sharjah ( March 2011 - March 2019)

Duties:

Dispensed medicines according to the prescriptions ensuring the proper dosage and safe drug utilization avoiding drug duplication and other prescription errors.

Coordinated with physicians and other health care workers to optimize patient care by ensuring that prescribed medications are appropriate and effective for each individual.

Counseled and answered patient's questions regarding prescription and OTC medications to maximize patient compliance and drug safety.

Ensured excellent service to customers to increase the level of customer delight by reducing waiting time in busy hours and arranging for home deliveries of medicines when required.

Handling of all major insurances via online portals and getting verbal and online approvals,

Investigated and resolved medical insurance claim issues, regular manual checking of all insurance claims dispensed to avoid and rectify any errors in dispensing, dosage and billing.

Submitting daily, weekly and monthly sales reports to the higher management.

Promoting the various customer oriented loyalty programs and seasonal discounts of the company to all the customers.

Sale of nutritional supplements, medical equipments,accessories and cosmetics to improve the quality of life of patients and general well being of all customers.

Maintaining registers for Purchase, Returns, full and semi-controlled medicines and preparing monthly reports for the Ministry of Health.

Monitoring and maintaining inventory for optimal stock replenishment.

Regular expiry checking as well as categorizing of short expiry medicines to minimize the expiries and proper disposal of expired medicines as per the protocols of the health department.

2.Pharmacist-in-Charge at Al Itekal Pharmacy, Sharjah ( Jan2008-Feb 2011)

Duties:

Dispensed medications as per the prescriptions from nearby clinics ensuring proper drug dosage, avoiding drug duplication and prescription errors by effective communication with the patients and physicians.

Patient counseling and educating them on drug dosage, adverse reactions side effects, compliance, etc

Categorizing insurance claims, preparing claims- reports on monthly basis and submitting them to the respective insurance companies and ensure payments are released by regular follow ups with the concerned departments.

Dispensing of full and semi- controlled medications as per the doctors’ prescriptions, filing and maintaining the respective registers and sending monthly reports to the health department.

Ensured that the pharmacy operations are strictly adhering to the health regulatory protocols and all the necessary documents like pharmacy licenses, fire and safety equipments,etc are updated and valid.

Supervise, instruct and coordinate with the team members to ensure smooth functioning of the pharmacy and maintain a clean and neat environment.

Sale of medical equipment and accessories, nutritional supplements and cosmetics

Order processing,stock maintenance

Liaising with medical and sales representatives and suppliers.

Regular and random expiry checks to ensure zero-expiries

Language Proficiency

Good command over English, Hindi, Malayalam and Tamil; can handle Arabic satisfactorily

Personal Details

Age &Date of Birth : 39 years, 08.01.1981

Nationality : Indian

Marital Status : Married

Passport No. &Date of expiry : M1356808, 17.08.2024

Visa status : on spouse visa (valid till 24.06.2021)

Declaration

I hereby declare that all the information furnished is accurate and complete to the best of my knowledge.

References will be gladly furnished upon request.

Signature:

TISSY JACOB MATHEW

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