Executive Assistant Back Office

Anita Mukherjee

Mobile:+918********* E-mail: ********@*****.***

SUMMARY

Working in the field of Air Ticketing from September 2006 .Having the experience background in making and confirming reservations for passengers and selling tickets for airlines; checking baggage and directing passengers to designated areas.

Having 11 + years of experience in Air Ticketing and with the emphasis on the following:

Good knowledge of Air Ticketing.

Examine passenger ticket or pass to direct passenger to specified area for loading.

Answer inquiries made to travel agencies or transportation firms..

Plan route and computes ticket cost, using schedules, rate books, and computer.

Hotel Booking & Cab booking for the Corporate.

Administrating entire day to day activities for Tamilnadu branches in Riya Travel &Tours

HR profile in Riya Travel &Tours

CAREER AIM

To build upon present skills and to seek a position that provides opportunities to keep abreast with the latest trends and developments in the field of Air Ticketing & Tourism, Administration, Travel Desk, and Personal Secretary.

PERSONAL STRENGTH

Exceptional knowledge and ability to deal with the public and people from various backgrounds.

Great verbal and listening communication skills.

Basic computer skills.

Excellent speaking voice and well-groomed and friendly appearance.

Profound ability to remain tactful and courteous in stressful situations.

Exceptional ability to follow clear rules and organized methods.

Strong problem-solving skills.

Fluency in Hindi, Bengali, Tamil and English.

Worked in the Implants like WPP group (Group of global leading Media Co.), handled implant for CAP GEMINI (KANBAY), and also implant for LAFARGE (Ready mix group of L&T), handled travel enquiries from back office for AGILITY, MITSUBHISHI, TCS,Etc.

Experienced in both Administrating and Human Resource profile for more than 3yrs.

PROFESSIONAL EXPERIENCE

SKY ROUTES INDIA PVT LTD in Ticketing from September-2006 TO May-2007

TRAVELON WORLDWIDE PVT LTD in Air Ticketing from June 2007-September 2007.

CARLSON WAGONLIT TRAVELS as Travel Executive from October2007-January 2009.

BCD TRAVELS as Senior Travel Executive from February 09 –September 09.

BAYWATCH TRAVELS PVT LTD as International Executive from August2014—February 2015.

RIYA TRAVEL AND TOURS I PVT LTD as Senior Officer- Admin from September 2016 and upgraded as Executive Assistant-Admin – from November 2019 to till date.

SKILLS

Have experience in both domestic & international ticketing.

Have vast knowledge in hotel booking, leisure and also mice for the corporate industry.

Handling payroll administration, provident funds,managing housekeeping.

Recruitment and filtering of prompt Human resources.

EDUCATION

B.A.English Literature, (ANNAMALAI UNIVERSITY)

Higher secondary with First Class, in GREEN VALLEY Matriculation Higher Secondary School, year April 2006.

10th Standard with First Class,in VELAMMAL Matriculation Higher Secondary School, year April 2004.

ACHIEVEMENTS

Passed Advanced Airline & Travel Agency Program in INSTITUTE OF AIRLINES & TRAVEL AGENCY (IATA) in First Class.

Knowledge in GALILEO PROGRAMME, CRS

Knowledge in AMADEUS PROGRAMME, CRS

Basic Computer Knowledge

PERSONAL DETAILS

Father Name : Mr. Probir Mukherjee

Date of Birth : 15.11.1988

Hobbies : Reading novels, Music, Drawing and Quiz.

Languages : Hindi, English, Bengali and Tamil

Reference : Upon request

Declaration:

I hereby declare that the above mentioned details are true to the best of my knowledge.

Place :

Date :

(Anita Mukherjee)

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