CURRICULUM VITAE
PERSONAL INFORMATION
Name: Deric Akama Ndiba
Marital Status: Married with 02 Kids
Nationality: Cameroonian
Phone number 055-**-**-***
Languages Spoken: English and French
Email: *****************@*****.***
SECURITY GUARD\CCTV OPERATOR
OBJECTIVE;
I Offer protection to personnel, property, members and information in the company, Conduct security checks to all visitors and members visiting the office. Prevent, detect and react appropriately to the commission of criminal and quasi-criminal actions in the company premises. Respond quickly and correctly during crisis, keep members or visitors register. Manage access for staff, visitors and members in the premises, empower and build trust, Write comprehensive reports outlining was observed while on duty.
EDUCATION AND TRAININGS
HIGH SCHOOL DIPLOMA WITH BASIC OFFICE SKILLS
CCTV OPERATOR
C.A, P CERTIFICATE OF PROFESSIONAL APTITUDE
G.C.E ORDINARY LEVEL CERTIFICATE
IT COMPTIA BASICS INFORMATION TECHNOLOGY
WORK EXPERIENCE
2012 T0 2016 WORK AT PREMIER SECURITY SERVICES:
Position-Security Guard.
Responsibilities:
•Monitor CCTV Images at all times.
•Responsible for checking female customers in case of a suspicious situation.
•Routine checks and patrol of the credit union reception area to ensure safety and orderliness.
•Assist customers with their way around the building.
•Responsible for ensuring that customers file up accordingly as they do their transactions or wait properly at the waiting area for their turn.
•Maintain security log of customer transactions as they make payment or receive money.
•Periodic patrol to check the fire suppression and control systems.
•Responsible for handling the keys of various office doors of the credit union building for safe keeping.
•Attend politely to guest and customers as they make inquiries or in time of minor disputes.
•Responsible and trained for first aid and emergency evacuation in case of any incident.
• Responsible for contacting emergency services in case of an emergency
•Acting as fire marshals during emergency drills
•Responsible for reporting major incident or situation to the security supervisor when matters seem to get out of hand
•Resume duty early and close according to shift timing daily.
Responsibilities:
•Attend to and Welcome customers/ Guest politely into complex premises.
• Attend to customers in a very polite but professional manner
•Assist customers with direction around complex premises
•Attend to phone calls and assist callers with enquiries and call transfers.
•Attend to customer complaints and encourage them to come back next time.
•Maintain customer, guest and contractor log both in and out.
•Report customer complaints accordingly to security supervisor.
•Periodic patrol of the reception environment to ensure all is ok and normal.
•Assist staff with extension numbers and other call services as per within company record
SECURITY RELATED SKILLS:
Well-versed in using different alarms for security purposes
Highly skilled in performing patrol duties within assigned areas to guard against theft,
shoplifting, vandalism and fire
Very good communication skills.
Ability to work as a team
Knowledge in CCTV Operations
Fluent in both written and spoken ENGLISH AND FRENCH LANGUAGE
Very Honest and Responsible.
Diplomatic and persuasive qualities
Decisive and independent leader
Very disciplined personality.
Ability to work overtime and switch shifts
HOBBIES
READING, SPORTS, LISTENIING TO MUSIC, COOKING.
REFERENCE:
WILL BE PRESENTED UPON REQUEST.