CLINT DAVIS

Tucker Ave, Irwin, Montego Bay Jamaica · 876-***-****

addroj@r.postjobfree.com

To be a part of a company that encourages professional growth, providing a challenging and rewarding work environment, while utilizing my skills to contribute the growth of the organization.

EXPERIENCE

DEC 2019- APRIL 2020

CUSTOMER CARE REPRESENTITIVE, Advanced Call Center Technologies

Solicit customer feedback to improve service

Respond to requests for service and assistance.

Use a wide varitey of systems to process orders and and offer tehnical support to customers.

Carry out detail reports while on calls

Handle billing inquiries, payments, credits, fraud alerts, internet, tv and cell phone services.

Handle conflict resolution and problem-solving.

Handle daily adiminsitrative task for the rentention department.

DECEMBER 2017-OCTOBER 3, 2019

OPERATIONS MANAGER, KLOKZ CHEM SOLAR AND THINGS

Manage and deploy the necessary technical and human resources in order to meet targets.

Design the schedules and control mechanisms for the employee to ensure compliance with safety standards.

Organize, and monitor the distribution of products, ensuring compliance with quality and storing measures.

Work directly with customer to settle disputes and monitor large orders

Settle employee disputes

Preform monthly profit and loss for the business

Maintain the procurement function of the business to ensure timely ordering and delivery of supplies

MAY 2016 – DECEMBER 2017

SALES REPRESENTATIVE, KLOKZ CHEM SOLAR AND THINGS

Present, promote and sell products using solid arguments to existing and prospective customers

Preform needs analyst and cost benefit to existing and prospective customer through phone call and

face to face contact.

Supply management with reports on customer needs, problems and potential for new products

Maintain daily sales records and accounting records.

Deliver supplies to customers.

EDUCATION

MARCH 2020

TESOL Certificate (in process)

MONTH 2007-2010

ASSOCIATE DEGREE IN ARCHITECTURAL AND CONSTRUCTION TECHNOLOGY MONTEGO BAY COMMUNITY COLLEAGE

MONTH 2008-2009

CERTIFICATE IN INFORMATION TECHNOLOGY, MONTEGO BAY COMMUNITY COLLEG

SKILLS

MONTH 2008-2009

CERTIFICATE IN INFORMATION TECHNOLOGY, MONTEGO BAY COMMUNITY COLLEGE

Microsoft Excel and Word

Good Interpersonal

and Communication Skills

Detail Oriented

REFERENCES

Available Upon Request

Contact this candidate