Manager Sales

ROBERT J. BILSKI, MBA

********@*****.***

631-***-**** Deland, FL

Dear Hiring Manager or HR Department,

With a keen interest in advancing your Company)'s goals, I am very interested in this position posted and hope to have the chance to interview forth is exciting opportunity.

My career background includes procurement management, collections, and customer support, with a history of successful process optimisation projects. Furthermore, my consistent focus on remaining at the forefront of rapidly evolving technology allows me to drive enterprise-wide innovation and maintain a competitive advantage.

Some of my most note-worthy achievements include:

Always maintained consistency and accuracy in collections.

Provided quality customer service and team support to address issues.

Showcased consistent, accommodating buying practices for the client.

I look forward to setting up an interview to further discuss my range of research abilities and share some of my recent projects. Thank you for reviewing this letter and my enclosed resume. Hope to hear from you soon.

Sincerely,

Robert J. Bilski, MBA

ROBERT J. BILSKI, MBA

PROCUREMENT COORDINATOR

********@*****.***

Deland, FL

PROFILE

Goal oriented and forward-thinking Procurement Manager, bringing forth valuable industry experience, and the skills to achieve real results. Adept at developing professional relationships with strategic partners, and towards sustainable growth of the organization. Proven ability to effectively oversee all processes related to the advantageous procurement of goods and services.

AREAS OF EXPERTISE

Purchasing/ Procurement

Risk Management

o Client Relationship Management

Contract Negotiations

Cost Management

Strategic Planning

Project Management

Retail Management

Retail Sales

e Quality Control

• Customer Service

EDUCATION

MBA, Marketing

Keiser University, Daytona Beach, FL B.A., Marketing

Kings College, Wilkes-Barre, PA A.O.S, Computer Technology & Networking

Briarcliff College, Patchogue, NY

PROFESSIONAL EXPERIENCE

Collections Associate

Sentry Management, Longwood, FL

Provide customer service to home owners as per accounts and evaluate accounts for misapplied payments. Explain billing procedures to home owners and furnish information to title companies and realtors.

Handle money transfer between association bank accounts.

Submit the account to the Attorney for processing and review the account during Attorney status.

Process post payments received from the homeowner or other resource such as garnishment or bankruptcy courts to the appropriate account.

Maintain communication with the Attorney office and Keep Attorney informed of any activities or inactivity on the account.

Determine if the account has met requirements to be removed from Attorney

Status.

Perform closing duties and update accounts with new owner information.

Finalize the eligibility of balance on accounts for both new and prior owner

Make post payments to accounts and determine amounts to be applied to the prior and new owner.

Update Attorney accounts and determine what balances should remain in prior owner.

Keep Attorneys informed of any updates on an account.

Customer Account Executive Tier 1 Technical Support 2012 to 2013

Comcast Cable, Orlando, FL

Addressed customer issues with internet and phone and performed corrective actions. Provided support and educated customers on steps to resolve issues on their own. Answered incoming calls, set up new services for internet and phone. Assisted customer to upgrade and add new equipment to account.

0 Assisted the customer account manager by providing detailed cost history to help secure new customer contracts.

Received and responded to incoming calls and correspondence from customers and other outside agents requesting assistance, information or documentation on their accounts in a professional and customer oriented manner.

Group Sales Manager 2006 to 2008

Linens-N-Things, Inc., Riverhead, NY

Managed sales of a $2.88 national retailer of Home textiles, house wares, and decorative home accessories with 586 stores in 47 States in the US and six Canadian Provinces.

e Created detailed sales action plans to assist in the coaching sales representatives to improve performance, achieve optimum customer satisfaction, and increase sales.

Completed all merchandising directions and made merchandising decisions based on product trend and sell-through.

Purchased merchandise for everyday & seasonal sales and maintained daily

communication with vendors.

Additional Experience:

Receiving Manager(2005- 2006), Dollar Tree Stores, Inc., Patchogue, NY Security (2005), Holiday Inn Express East End, Riverhead, NY

Computer Operator (2004 - 2005), Brookhaven Memorial Hospital Medical Center, Patchogue, NY

2013 to Present

Contact this candidate