Computer Operations Manager or Senior IBM i System Administrator

David Collins

**** ***** ***** ****

Pflugerville TX 78660

512-***-****

*************@*****.***

EnthusiasƟc InformaƟon Technology professional with OperaƟons Management and extensive iSeries system administraƟon experience. A resource with excellent wriƩen, verbal, and soŌ skills. I require minimal oversight, interacƟng well with management, peers, vendors, and customers. A producƟon minded team member that seeks and achieves efficient, posiƟve results within the framework of agreements, regulaƟons and compliance. PROFESSIONAL EXPERIENCE

1/17/2020 Currently Seeking New OpportuniƟes

Farm Credit Bank of Texas

1/16/1995 – 1/16/2020 (ReƟring – 1/16/2020)

Jan. 2013 – Present: iSeries Senior System Administrator 4 ResponsibiliƟes included:

Level 3 OperaƟons and customer support Hardware/soŌware troubleshooƟng and repair OS and PTF upgrade/installaƟon up to OS V7R1 Experience maintaining OS up to V7R3 Recently maintained a dual VIOS virtualized Power8 Recently maintained a Power7 at collocaƟon site Installed and maintained 2 IBMi CollocaƟon systems User profile administraƟon for 1500+ users in 5 states Mapped and maintained IBM Brocade switches IBMi command line interface CLP programming FTP transfers

Lead on internal/external audit responses SOX, SOC2, and SLA compliance logging/reporƟng IBM V5030 StorWize SAN administraƟon Setup/maintained 2 FalconStor Virtual Tape Libraries IBMi Disaster recovery lead for maintenance, and tesƟng IBMi applicaƟon installaƟon and license management Maintain Vision SoluƟons Echo2 replicaƟon soŌware Business ConƟnuity Specialists QEDD replicaƟon soŌware Assisted with Help Systems Robot administraƟon

Jan. 2000 – Dec. 2012: Computer OperaƟons Manager

ResponsibiliƟes included:

Managed three system administrators in all areas of Computer OperaƟons Created and communicated annual reviews

Establishing department policies and procedures

Budget planning, analysis, and related tracking

InstallaƟons for 810, 550, 640, Power7 and Power8 systems Lead on IBMi disaster recovery planning, maintenance, and tesƟng Subject maƩer expert for iSeries hardware, soŌware, and operaƟonal issues Responsible for all IBM system and peripheral maintenance contracts, licensing, and renewals Responsible for internal and external audits including SOX, SOC2, and SLA compliance and reporƟng MulƟple system upgrade projects including purchase analysis, vendor negoƟaƟon, legal approval for purchases Jan. 1995 – Dec. 1999: iSeries OperaƟons/AdministraƟon Responsible team member for batch processing, report prinƟng and distribuƟon, and scheduled backup cycles, user profile administraƟon, and Help Systems Robot automaƟon products maintenance. IBM CorporaƟon

Jan. 1988 – Sept. 1994: Large Systems Field Engineer Provided installaƟon, maintenance, and repair for 4381, 3090, 9021, 9121, 9221 water-cooled mainframe systems and peripherals, extremely high dollar parts use and inventory control, and customer relaƟonship development. MacPeak Systems

Jan. 1983 – Dec. 1988: Internal Support Technician Provided in-house and telephone support for a Macintosh based OEM that designed and manufactured external hard disk servers, tape backup systems, and accelerator cards. EDUCATION

Park University 2010 – 2014

BS – Management InformaƟon Systems, IT Management

University of Texas At AusƟn May 1. 2007

ConƟnuing EducaƟon – Leadership Skills for Managers CerƟficate Program IBM EducaƟon Center 1988 – 1994

Over 4000 hours in 157 IBM professional development courses Southwest School of Electronics 1982 – 1983

900 Hours of study, GPA 3.2

Southwest Texas State University 1981 – 1982