SUMMARY
Combine a highly motivated, take charge attitude and initiative allows the ability to learn and understand aspects pertaining to a project even if outside the field of responsibilities. Utilizing verbal and written communication skills effectively to complete the task at hand, ensuring that customers are satisfied with their experience. Team-oriented with strong leadership qualities and the ability to manage multiple diverse priorities with meticulous attention to detail.
PROFESSIONAL EXPERIENCE
Pure Water Supply, Houston, Texas
Vendor October 2011 – Present
Manage customer and vendor relationships
Prioritize deliveries so that customer receives product in timely manner
Ensure that inventory is always available for delivery requests
Manage and ensure that all operational parts of the business are complete and up to date
Key Achievements:
Created an efficient team to where they are now able to take on every type of request and process orders.
Stripes LLC, Houston, Texas
Assistant Manager October 2011 - Present
Manage and supervise a team of 6 employees.
Manage and maintain good working relationships with both customers and vendors
Ensure that schedules are complete and the store is appropriately staffed.
Manage all aspects relating to random store audits
Hire and train new employees on all aspects of the business and job duties.
Ensure that store appearance is always immaculate
Inventory and purchase stock based on store needs
Ensure that daily cash and balances are checked and accurate
Key Achievements:
Implemented duties assigned around the day to day basis of the team and had the potential to increase sales.
HMS Cloverleaf Chevron, Houston, Texas
Store Owner June 2000 – December 2010
Manage and supervise part time employees.
Manage and maintain good working relationships with both customers and vendors
Reconcile sales recorded by store systems against Susser records
Hire and train new employees on all aspects of the business and job duties.
Responsible for ensuring that store passes all audits such as Secret Shopper
Inventory and purchase stock based on store needs
Ensure that daily cash and balances are checked and accurate
Key Achievements:
Was rated highly by mystery shoppers and customers
Marks & Spencers PLC, Birmingham, United Kingdom
Operation Assistant/Food Sales Assistant August 1990 – September 1999
Responsible for ensuring the correct merchandise is received and in a timely manner.
Responsible for making sure that the store is open for operation on time and closing of the store including setting up for the next business day.
Responsible for making sure that customers have a pleasant experience in the store and can get help when needed.
Schedule employees to ensure that the department was always fully staffed.
Contact contractors when maintenance is required.
Answer calls in the case of an emergency whenever scheduled to be on call.
Assist with security checks throughout store.