Engineer Service Representative
Resume:
CAREER RESUME
State Engineer in Actuarial and Finance, I am a Risk Management specialist
with proven experience, especially in banking sector. My areas of expertise range from risk identification to the analysis and monitoring of these risks. I also have a short but solid experience in customer service. I always give 100% and try to prove to myself that I can do better. Newly permanent resident certificate holder, I am looking for new challenges across Canada. Ready to travel to Canada as soon as possible if needed. SKILLS
Five years of experience in risk
management.
Strong knowledge in financial
analysis, credit risk analysis, cost
of risk, data analysis and financial
modeling
Good knowledge of banking
compliance.
Strong knowledge in Mircosoft
Office Pack and SAS programming
Fluent in French and English.
Demonstrates great personal
motivation and still 100%
committed
Good adaptability skills and
team player.
Proven ability to assist and
oriented towards customer
and employer satisfaction
EDUCATION AND TRAINING
2014 Institut National de Statistique et d'Economie Appliquées State Engineer in Actuarial and Finance Rabat, Morocco 2012 Université Hassan II - Faculté des Sciences Juridiques, Économiques et Sociales Aïn Chock
Bachelor's degree in Economics and Management Casablanca, Morocco WORK EXPERIENCE
Since February
2018
BOA SERVICES Dakar
Group Risk Controller
Hamado DABRE
OKM 258, Cité Assemblée 1, Villa n 204 Ouakam
Dakar, 12000
***********@*****.**
Group subsidiaries risk portfolio analysis and monitoring especially credit risk.
Group risk management policy updating in accordance with Basel II and Basel III rules and monitoring their well applying.
Participation in development of group practise harmonization and internal organization projects in risk management concern
Implementation of the group risk-taking policy (risk appetite)
Analysis, consolidation and monthly monitoring of risk management reporting on group level.
Development of deliverables on behalf of the Group Audit and Risk Committee.
Participation in formatted products implementation.
Assistance to subsidiaries in development of their regulatory ratios declaration forms and consolidation of these forms at group level.
Realization of stress tests on the solvency for each subsidiary as well as for BOA WA.
Group due diligence
Mai 2015
Janvier 2018
BMCE BANK OF AFRICA Casablanca
Risk Manager
Bank’s information system analysis and Formulation of improvement recommendations
Diagnosis and implementation of risk control devices including credit risk
Analysis of the database (basis of commitment) and identification of obvious and potential risks
Formalization of the process for the commitment database management
Design and implementation of the risk account database device
Analysis and monitoring of sensitive accounts and risk accounts
Risk management dashboards development.
Review and update all of the bank's risk management systems devices.
Preparation of deliverables for decommissioning committee, participation in the said committee and production of relevant minutes.
Analysis and reliability of guarantees including first order guarantees and real guarantees
Monitoring of the financing plan for real estate projects. Sept 2014
February 2015
SAHAM ASSISTANCE Casablanca
Customer Service Representative
Analysis of the contract’s terms for each type of insurance and determination of the clients rights
Educate and assist clients with what are their rights and how to use them in the even of disaster
Proactive customized assistance for Saham Insurance Sub- Saharan Africa policyholders.
Monitoring of the client claims until their total satisfaction in strict respect of the rights and duties of each party CENTER OF INTEREST
Sport.
Family and close friends
Internet
Trip.
Documentary movies.
Video and board games
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate