Sales Service
Resume:
CONTACT
Address : Rashidiya, Ajman, United Arab
Emirates
Phone : +971-**-***-****
Email : ******.*******@*****.***
SKILLS
Retail sales
Retail merchandising experience
Retail sales campaigns
Customer greeting
Monetary transactions
Store cleanliness and appearance
Physical strength
Currency sorting
Viraj
Wickramasooriya
PROFESSIONAL SUMMARY
Committed and hardworking Cashier/Retail Merchandiser with 8 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.
WORK HISTORY
Retail Merchandiser/Cashier 05/2015 to 06/2020
ADNOC Distribution - Sharjah, United Arab Emirates
Communicating closely with buyers, store managers and suppliers.
Deciding which products should be stocked for each type and size of store
Gathering information regarding customers' reactions to products.
Monitoring slow sellers and ensuring that best sellers are meet their full potential
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Balancing the cash register and generating reports for credit and debit sales.
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Processing refunds and exchanges, resolving complaints. Customer Service Associate (Bakery Section) 02/2012 to 02/2015 Emaraat - Ras al-Khaimah, RK
Handles closing and opening procedures for the bakery.
Established and maintained open, collaborative relationships with the kitchen team.
Set up and performed initial prep work for food items.
Quickly and courteously resolved all guest problems and complaints.
Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
Displayed a positive and friendly attitude towards customers and fellow team members.
Waiter 04/2010 to 05/2011
Rimal Hotel - Salmiya, Kuwait
Cleaning and setting tables and placing seasonal decorations, candles, and table cloths.
Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender.
Keeping menus clean and presenting them to customers.
Stocking wait staff serving stations with napkins, utensils, trays, and condiments, and assisting the wait staff with all aspects of service.
Clearing tables and preparing them for the next customers.
Assisting in cleaning and opening or closing tasks.
Scraping food from dirty dishes, pots, pans, plates, flatware, and glasses, washing dirty dishes, and putting them away.
Assisting with sweeping, mopping, and polishing the restaurant, bar, kitchen, and equipment.
Transporting used linen to or from the laundry or housekeeping section.
Assisting with unloading and storing stock.
Waiter 01/2003 to 01/2009
Holiday Inn Hotel, Gallery Cafe Restaurant, Mango Tree Restaurant - Colombo, Sri Lanka
Cleaning and setting tables and placing seasonal decorations, candles, and table cloths.
Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender.
Keeping menus clean and presenting them to customers.
Stocking wait staff serving stations with napkins, utensils, trays, and condiments, and assisting the wait staff with all aspects of service.
Clearing tables and preparing them for the next customers.
Assisting in cleaning and opening or closing tasks.
Scraping food from dirty dishes, pots, pans, plates, flatware, and glasses, washing dirty dishes, and putting them away.
Assisting with sweeping, mopping, and polishing the restaurant, bar, kitchen, and equipment.
Transporting used linen to or from the laundry or housekeeping section.
Assisting with unloading and storing stock.
Waiter 04/2007 to 10/2008
Galanga Restaurant, Marble Hotel - Maldives City, Maldives
Cleaning and setting tables and placing seasonal decorations, candles, and table cloths.
Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender.
Keeping menus clean and presenting them to customers.
Stocking wait staff serving stations with napkins, utensils, trays, and condiments, and assisting the wait staff with all aspects of service.
Clearing tables and preparing them for the next customers. EDUCATION
GCSE : 2000
St.Mayris's College - Colombo
Certificate of Higher Education : Food & Beverage, 2004 Swiss Lanka Hotel School - Colombo
SPORTS
Successfully completed Self Defense Karate Course by Omni Black Hawk Martial Arts Academy - 2006
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