M I G U E L A . P E N A, CFM
*** ******* *** ** ****** CA 91746
T E L 626-***-**** • E - M A I L
P E N A 9 5 @ Y A H O O. C O M
EDUCATION
Pierce College Woodland Hills, CA
AA Degree on Business Administration Management and Supervision.
CFM Certification
SKILLS
EPA Certified
Building Operator Certified
Bilingual (English-Spanish)
Microsoft Excel, PowerPoint, Microsoft Access, Outlook
Forklift Certification
Apartment Manager Certification
WORK EXPERIENCE
JLL
Facilities Manager November
Responsible for Facilities Management for the Dell Technologies Account for Southern California Arizona, Colorado, Kansas, Arkansas and Missouri.
Responsible for managing the day to day operations of various facilities to ensure the operations, maintenance, and vendor management standards of the contract are met in a cost effective, safe and efficient manner. Works in cooperation with customer’s local management and O&M service subcontractors. I'm responsible for managing local facility operations in accordance with approved operating guidelines and managing the corresponding budget. Leads O&M facility staff on large individual sites or a group of remote sites.
I am responsible for maintaining the buildings and grounds, directing staff and overseeing the upkeep of equipment and supplies for the DELL Account.
EMC/EMCOR August 2012- October 2017
Facilities Manager/ Building Engineer
As Facilities Manager I am responsible for maintaining the buildings and grounds, directing staff and overseeing the upkeep of equipment and supplies. I’m also responsible for maintaining all the HVAC units and 150 tonnage York Chiller for the Engineering Lab. Additional responsibilities include creating of a budget and negotiation with outside vendors for supplies and repairs. Troubleshooting and resolving specific conditions while working with the customer. Monthly meeting reviews with the West Regional Manager of Facilities. Maintaining and organizing file system for fast tracking. Update
Maintenance Repairs Guide annually, Maintain Fire Sprinkler and extinguisher spreadsheet, Maintain current contracts with HVAC vendors. Develop and maintain good relations with stakeholders.
Telesis Community Credit Union February 2005- June 2012
Facilities Supervisor/ Building Engineer
As Facilities Supervisor position my responsibilities are: hiring, training, supervising,
coaching and managing a staff of 2 people. Also responsible of trouble shooting and
resolving out specific conditions while working with the customer. Make sure the HVAC
spreadsheet is updated when New Branches are opened. Monthly reviews with the AVP
of Facilities; Budget adherence with spreadsheets. Maintaining and organizing file system
for fast tracking store issues. Update Maintenance Repair Guide annually, Maintain Fire
Sprinkler and extinguisher spreadsheet, Maintain current contracts with HVAC vendors.
Develop and maintain good relations with stores members and vendors.
American Music of Dramatic Academy July 2004-February 2005
Building Manager
Responsible for the operation and maintenance of building utility and mechanical
systems. Trouble-shoot of equipment, repairs as necessary, and maintenance task as
required. Work with outside support groups and vendors to meet the maintenance
demands of equipment of facilities. Also, oversee security and cleaning companies.
Knowledge of computers and building management systems including HVAC control.
ICW GROUP EXPLORER INSURANCE July 1997-July 2004
Facilities coordinator/ Building Operator
Responsible for operation and maintenance of building utility and mechanical systems.
Trouble-shoot of equipment, repairs as necessary, scheduled, and maintenance task as
required. Work with outside support groups and vendors to meet the maintenance
demands of equipment and facilities. Also, oversee security and cleaning services.
Knowledge of computers and building management systems including HVAC control.
Deleting and moving extensions; troubleshooting telephone sets problems and ordering
peripherals for PBX System management. Responsible for distributing daily of telephone
reports with consists of BCMS, Scheduler reports. Currently using Lucent Definity
Switch (G3SI4) with complementation of Call Accounting System (CAS). Introduction
to Service Observing feature and complete maintenance of voice units and Definity PBX.
Modification of voicemail, ongoing review of user Accounts.
Assistance on the development and establishment of the Office Support Department, this
to include the Telecommunications, Technical Support, Mailroom, and Office
Services/Supply area.
F I B/WELLS FARGO BANK February 1991- July 1997
Operation Clerk/ Mail Processor
Processing incoming payments, Filing, Distributing mail for Lockbox
department. Knowledge of current Postal Regulations and Postage machines
Cross-Training in others departments such as Payroll, processing
Information to entered into the General Ledger Reports, Also in the Proof
Deposit Department, processing Checks. Assisting the team leader in
directing workflow and Staff.
INTER-MOUNTAIN MORTGAGE February 1991-February 1995
SR. Clerk/ General Office
General Office work – Ordering and control inventory of supplies, daily
Processing applications, incoming mail and delivery mail to various
department within the Company. Messenger for sensitive documents
throughout Southern California. Maintained this job con-currently with above
Mentioned place of employment.