Devops Engineer Entry level

Sushma Patil Email: ************@*****.*** Phone: 408-***-****

Summary

Enthusiastic Computer Science Graduate eager to contribute to team success through hard work, attention to detail and excellent organizational skills seeking an entry level position where I can apply my technical skills, eagerness to learn, and passion for designing and implementing applications to build, release, deploy, and configure activities.

Skills:

Programming/Scripting Languages: C, C++, Python, Bash

Operating Systems: Linux (Red Hat Enterprise, CentOS), Microsoft Windows™ 7, 10

Continuous Integration: Jenkins

Configuration Management: Chef, Ansible, Puppet

Databases: SQL

Virtualization Tools: VMware, Oracle VirtualBox

Networking: DNS, TCP/IP, OSI, FTP, DHCP, SMTP, SSH

AWS services: Amazon Route53, CloudFront, VPC, ELB

IT Concepts : Data Structures, Programming logics and sorting techniques

Professional Experience:

SENIOR ASSOCIATE (Technical Support) - WIPRO June 2014- Oct. 2015

Assist in tracking problems and guiding with the problem resolution related with computer and printers for the complete APAC Region with the help of Hi Tech-HP-APAC-CHAT process.

Responsible for providing key support during software installations and service call to field technicians serving customers.

Troubleshooting and documenting while resolving customer issues.

Provide fast value-add responses to inbound tickets from customers, acknowledging receipt and providing next steps to the customer through both written and verbal channels.

Utilize monitoring tools to proactively identify problems with systems, applications, and networks.

Provide proactive communication to the customer base for wide scale service affecting problems.

Promptly addressed concerns, complaints, and inquiries to meet customer satisfaction.

Researched issues and took appropriate action to achieve speedy resolution.

Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

Academic Projects

Automatic Diabetes Management System

This project includes research, analysis, and implementation of the proposed unique method to analyze the continuous glucose monitoring system of the patient.

It also includes about designing and developing an advanced application that can analyze the amount of insulin intake.

Developed Webpage GUI for the project. The presentation tier included login page, registration page, home page and from home page we can access glucose readings, insulin calculator etc.,

Design and Implementation of Tunneling for IPV6:

This project was designed to configure overlay tunneling techniques to support the transition from IPv4 networks to IPv6 based networks. Tunneling encapsulates IPv6 packets in IPv4 packets and uses the IPv4 network as link-layer mechanism.

Seminars/Workshops:

Presented a ppt on Wireless Internet during State Conference and Control (SCCCC’12) at Krishnamurthy Institute of Technology and Engineering on 3rd-4th Feb 2012 and won consolation prize.

Attended a three-day workshop on VHDL for Chip Design at Krishnamurthy Institute of Technology and Engineering on 10-12th July 2013.

Education

Master of Science in Computer Science, June 2018 - May 2020

Texas A&M University – Commerce, Texas

Bachelor of Science in Electronics and Communication Engineering, June 2011 - May 2014 Jawaharlal Nehru Technology University, Hyderabad

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