Shonda Sutton
(Available for an interview Monday to Friday in between 9 am to 5 pm with 24 hours prior notice and can start immediately after the offer)
Summary:
Certified, highly skilled Phlebotomist Technician with training in medical transcription.
Friendly and personable, able to earn patient's trust and confidence and will contribute to the attainment of organizational goals.
Education:
Cornerstone Christian Academy, High school or equivalent Townsend, GA 04/2008 – 08/2012
Skills:
Budgeting
Beverage Orders
Customer Relations
Detailed Oriented Inventory
Employee Relations
Management Bartending
Multitask Typing
Windows (Computer) Food Service Certified
Experience:
JP Morgan Chase, Jacksonville, FL 10/2019 – 02/2020
Title Analyst
Review the titles, review the taxes to make sure everything was in proper place till closing date.
Select Portfolio Servicing, Jacksonville, FL 04/2019 – 10/2019
Customer Service
Made inbound/outbound calling related to payments and billing services for Select Portfolio Servicing
60-70 calls were attended or made on daily basis
Dial America, Jacksonville, FL 02/2017 – 04/2019
Sales And Marketing (Part time)
Performed sales and reachout the customers to provide them trial services, answered to their queries.
Daily’s Dash, Jacksonville, FL 05/2013 – 06/2017
Food Service Manager
Did Inventory, scheduling,preping,customer service, promotions and account management
CNA Training Center, Jacksonville, FL 05/2013 – 07/2013
Phlebotomy Instructor (Part time)
Collected fluid or tissue samples, using appropriate collection procedures.
Disposed of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
Disposed of contaminated sharps, in accordance with applicable laws, standards, and policies.
Drew blood from capillaries by dermal puncture, such as heel or finger stick methods.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Explained fluid or tissue collection procedures to patients.
Matched laboratory requisition forms to specimen tubes.
Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.
DCI Biological, Jacksonville, FL 05/2009 – 12/2013
Phlebotomy Supervisor (fulltime)
Collected fluid or tissue samples, using appropriate collection procedures.
Disposed of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
Disposed of contaminated sharps, in accordance with applicable laws, standards, and policies.
Drew blood from capillaries by dermal puncture, such as heel or finger stick methods.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Explained fluid or tissue collection procedures to patients.
Matched laboratory requisition forms to specimen tubes.
Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.
Quest Diagnostics, Jacksonville, FL 05/2008 – 05/2009
Phlebotomist (Part time)
Collected fluid or tissue samples, using appropriate collection procedures.
Disposed of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
Disposed of contaminated sharps, in accordance with applicable laws, standards, and policies.
Drew blood from capillaries by dermal puncture, such as heel or finger stick methods.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Explained fluid or tissue collection procedures to patients.
Matched laboratory requisition forms to specimen tubes.
Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.