Senior Investigator
Resume:
A B O U T M E
IAN SIPIN
FIELD INVESTIGATOR
OBJECTIVE
To be a successful contributor of a dynamic claims team in a reputable insurance company, by applying my acquired knowledge and experience on the Property Damage, Accident Benefits and Insurance Fraud claims handling.
EXPERIENCE
SENIOR INVESTIGATOR – INTREPID INVESTIGATIONS
June 2016 – Present
Field Investigator specializing in insurance fraud cases and background research.
• Conduct interviews and obtained recorded statements from claimants, witnesses and police officers throughout Ontario
• Regularly conduct Scene Investigations and neighborhood inquiries
• Subject Matter Expert in locating untraceable witnesses and claimants
• Specialize in gathering Open-Source Intelligence
• Develop case summaries, background reports, asset traces, family trees, corporate organizational diagrams and profiles from database research and interviews
• Adept at detecting fraudulent insurance claims
• Help clients and peer investigators on course of action for complex assignments
• Perform background checks on job candidates for the company and for various clients.
PRIVATE INVESTIGATOR – INTREPID INVESTIGATIONS
September 2012 – June 2016
• Completed basic background checks
• Conducted interviews and obtained signed statements from claimants and witnesses throughout Ontario
• Located individuals based on information provided by clients
• Conducted administrative duties including follow-up with clients, typing reports, general customer service. Insurance and Background
Investigator with 20 years of
experience in the industry.
C O N T A C T
******@*****.***
LinkedIn profile
Toronto, ON
LICENSES
PRIVATE INVESTIGATOR
Ontario
2012
PRIVATE INVESTIGATOR
Prince Edward Island
and Nova Scotia
2018
IAN SIPIN
Field Investigator
EXPERIENCE (CONTINUED)
ACCIDENT BENEFITS EXAMINER – COACHMAN INSURANCE CO. April 2011 – April 2012
• Handled Personal/Commercial Auto and Commercial General Liability Casualty claims with claimants and their representatives towards the goal of achieving the full and final resolution of each claim, such as:
o Large losses and catastrophic files
o Minor Injury Guideline (MIG) Claims
o Priority Disputes and Loss Transfers.
• Ensured file reserves were set on a timely and accurate basis
• Assisted the company legal counsels in handling litigation files and arbitration proceedings and represented the company in various FSCO Mediation proceedings
• Handled subrogation procedure against the third-party U.S. insurers
• Complied with company guidelines along with the following regulations: o Ontario Automobile Policy (OAP)
o Statutory Accident Benefits Schedule (SABS)
o Personal Information Protection and Electronic Documents Act (PIPEDA).
• Coordinated with various stakeholders, such as Police/Fire Departments, body shops, car rental companies as well as Appraisers, Accountants, IE Assessors. SENIOR FIELD CLAIMS REPRESENTATIVE – AVIVA INSURANCE CO. July 2010 – March 2011
• Handled Personal/Commercial Auto and Commercial General Liability Casualty claims to final resolution, complying with company guidelines and relevant regulations
• Ensured file reserves were set on a timely and accurate basis
• Assisted legal counsel in handling litigation files.
• Conducted interviews and obtained signed statements from claimants in Ontario. FIELD CLAIMS REPRESENTATIVE – ING INSURANCE (NOW INTACT) September 2003 – July 2010
• Handled Personal/Commercial Auto and Commercial General Liability Casualty claims to final resolution, complying with company guidelines and relevant regulations
• Ensured file reserves were set on a timely and accurate basis
• Assisted the company legal counsels in handling FSCO Mediation, Litigation, and Arbitration proceedings; attended Examinations for Discovery
• Handled subrogation procedure against the third-party U.S. insurers
• Conducted interviews and obtained signed statements from claimants (both for Accident Benefits and Casualty claims)
• Worked closely with the Special Investigation Unit and the Insurance Bureau of Canada. ACCIDENT BENEFIT FIELD REPRESENTATIVE – ECONOMICAL INSURANCE March 2002 – September 2003
• Handled and investigated Accident Benefits files towards complete resolution including full and final settlements.
• Conducted in person interviews and obtained written or recorded statements; completed Accident Benefits reports.
IAN SIPIN
Field Investigator
PHYSICAL DAMAGE CLAIMS REPRESENTATIVE – ECONOMICAL INSURANCE December 2000 – March 2002
• Investigated auto and property claims by telephone and conducted in-person assessment of losses.
• Coordinated with various body shops, forensic engineers, rental companies, and police.
• Handled subrogation process against third party U.S. claims and assisted legal counsel in handling litigation files.
EDUCATION
2011 Principles and Practices of Insurance, CIP COURSE 2005 Insurance Fraud, CIP COURSE
2000 Graduate in Business Management Program, SENECA COLLEGE SEMINARS AND TRAINING COURSES
• 2015, 2017, 2019 – Open Source Intelligence – Intrepid Investigations
• APRIL 2017 – Ethical Practices in Investigative Interviewing – Intrepid Investigations
• JANUARY 2016 – Signed Statement and Investigation Interview – Intrepid Investigations
• SEPTEMBER 2010 – SABS Legislation Changes – AVIVA Insurance Co.
• SEPTEMBER 2010 – Minor Injury Guidelines – AVIVA Insurance Co.
• SEPTEMBER 2010 – IRB Calculation – AVIVA Insurance Co.
• JUNE 2010 – Fraud Detection – Intact Insurance
• MAY 2010 – SIU Training – Intact Insurance
• FEBRUARY 2010 – McKellar’s Structured Settlement Seminar – Intact Insurance
• JANUARY 2005 – Time Management Workshop – ING Insurance Co.
• NOVEMBER 2003 – Field Task Completions – ING Insurance Co.
• MAY 2003 – Customer Service Training Seminar – Economical Insurance Co. STRENGTHS
• Strong customer service and communication skills
• Innovative, organized and professional with the capability of handling stress
• Works independently under minimum supervision and a good team player
• Thrives and performs well in a fast-paced environment that rewards employee dedication and professionalism
• High computer proficiency including MS Office
ACTIVITIES
• Tactical Defense Martial Arts
• West Coast Swing Dancing and Teaching
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